Keith Olivier

HVAC Installer / Manager

O & S Refrigeration Heating & Cooling INC.

05.2002 - 12.2022

Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
Self-motivated, with a strong sense of personal responsibility.
Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
Worked overtime, holidays and weekends to accommodate company needs.
Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
Supervised and instructed assistants.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Exercised leadership capabilities by successfully motivating and inspiring others.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Interacted well with customers to build connections and nurture relationships.
Demonstrated leadership skills in managing projects from concept to completion.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Skilled at working independently and collaboratively in a team environment.
Developed strong communication and organizational skills through working on group projects.