Keith Pace

Providing a series of buildings on base with toilet paper, hand towels, soap. Cleaning toilets, urinals, stalls and sinks. Emptying trash in restrooms, replacing trash bags, and keeping friendly relations with people.

• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
• Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
• Assisted servers in managing their sections effectively, providing timely drink refills
• Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
• Contributed to smooth restaurant operations by promptly resetting tables for new customers.
• Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
• Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
• Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
• Provided respectful and courteous bussing services while operating within active dining rooms.
• Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
• Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
• Assisted in training new bussers on restaurant procedures, table settings, and customer service expectations.

• Cultivated warm relationships with regular customers.
• Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
• Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
• Greeted new customers, discussed specials, and took drink orders.
• Bussed and reset tables to keep dining room and work areas clean.
• Elevated the guest experience by anticipating their needs proactively throughout their visit.
• Served food and beverages promptly with focused attention to customer needs.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Used slow periods to fill up ice dispenser, fill table dispensers, fold cloth napkins a certain way for the evening shift.