Keith R. Higgons
New Haven
Summary
Dynamic media producer with a proven track record, adept at developing engaging multimedia content and optimizing SEO strategies. Skilled in cross-functional collaboration and technical specification translation, I excel in delivering high-quality projects on time while enhancing user experience and driving process improvements.
Overview
19
19
years of professional experience
Work History
Media Producer
fronteraTECH Law
New Haven
05.2024 - Current
- Develop, produce, and edit multimedia content for diverse platforms, including podcasts and videos.
- Create and maintain technical documentation for media workflows and SEO best practices.
- Oversee media projects from concept to completion, ensuring strict adherence to timelines and quality standards.
Implementation Analyst
Beyond Limits
Los Angeles
06.2023 - 12.2023
- Analyzed automated functions through client consultations to create effective SQL scripts.
- Developed and documented system design procedures alongside test protocols and quality standards.
- Revised existing documentation to enhance clarity and usability for stakeholders.
Consultant – Business Analyst (Sinclair Broadcast Group & AMC Networks)
CNOminMedia Solutions Group
Salt Lake City
05.2021 - 02.2023
- QA product upgrades, design, and write UAT Testing scripts for Sinclair Broadcast Group & AMC Networks.
- Led CMS-driven projects for Sinclair & AMC, ensuring technical requirements were properly scoped and delivered.
- Conducted user acceptance testing (UAT) to ensure that system changes were fully functional and met business requirements.
- Worked with engineers, product managers, and marketing teams to translate business requirements into CMS-driven solutions.
- Prioritized collected objectives by working with stakeholders and the project team.
Consultant – AdSales
Rural Media Group
Omaha
10.2021 - 03.2022
- Communicated with stakeholders and evaluated risks as needed regarding sales plans.
- Created workflow and developed an internal training plan in addition to writing SOP manuals.
Implementation Specialist/Business Analyst
WideOrbit Inc
New York
09.2014 - 05.2021
- Collaborated with cross-functional teams to develop project plans and implement WON software, prioritizing process improvements.
- Managed stakeholder expectations, project documents, and reports while resolving critical customer issues post-implementation.
- Analyzed client business processes to identify inefficiencies and leverage WON workflows for time and cost savings.
- Created and maintained comprehensive documentation, including project plans, business requirements, use cases, and test plans.
- Enhanced user experience by troubleshooting, improving site speed, and implementing CMS updates.
- Completed successful WideOrbit projects for Viacom, FUSE Networks, A+E Networks, Univision, Entertainment Studios, Newsmax.
Program Scheduler/Commercial Operations Coordinator
NBCUniversal
New York
02.2006 - 09.2014
- Annually placed commercials over $1 billion for USA Network by maximizing revenue through manipulating daily commercial logs.
- Assisted in operational transition for the Sprout Network from Comcast operations center to NBCU operations center.
Education
M.A. - Media Studies
The New School University
New York, NYB.A. - Liberal Arts
The New School University
New York, NYSkills
- Technical specification translation
- Cross-functional collaboration
- Content management systems
- SEO optimization strategies
- Agile and Waterfall methodologies
- Task prioritization and testing
- Workflow documentation development
Affiliations
- The Latimer Group, Wallingford, CT
- Freelance Writer responsible for reviewing presentations and scripting client-facing summations. May 2021 – Present
ADDITIONAL SKILLS AND EXPERIENCE
- Wordpress, JIRA/Confluence, Azure ADO, Rest API’s, Familiarity with web, mobile, and streaming platforms, UAT Testing, Test Plan Development, Debugging.
- REFERENCES FURNISHED UPON REQUEST
Timeline
Media Producer
fronteraTECH Law
05.2024 - Current
Implementation Analyst
Beyond Limits
06.2023 - 12.2023
Consultant – AdSales
Rural Media Group
10.2021 - 03.2022
Consultant – Business Analyst (Sinclair Broadcast Group & AMC Networks)
CNOminMedia Solutions Group
05.2021 - 02.2023
Implementation Specialist/Business Analyst
WideOrbit Inc
09.2014 - 05.2021
Program Scheduler/Commercial Operations Coordinator
NBCUniversal
02.2006 - 09.2014
M.A. - Media Studies
The New School University
B.A. - Liberal Arts
The New School University
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