Dwight Savoury
Coral Springs,FL
Summary
Dynamic and results-oriented professional with a proven track record at Armani Exchange, excelling in customer service and team collaboration. Skilled in administrative assistance and Microsoft Office, adept at enhancing customer satisfaction and streamlining office operations. Demonstrated ability to resolve issues and improve team efficiency, contributing to significant customer service enhancements.
Overview
4
4
years of professional experience
Work History
Work Study Student
Concord University
08.2023 - 05.2024
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Stock Associate
Armani Exchange
01.2023 - 07.2023
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Answered customer questions and provided detailed product information.
- Scan new products and add data entry
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory storage in clean and organized fashion.
Stock Associate
Armani Exchange
05.2022 - 07.2022
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Maintained effective team member communication.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Answered customer questions and provided detailed product information.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory storage in clean and organized fashion.
- Scanned new products and data entry
Sales Associate
Armani Exchange
12.2021 - 01.2022
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Armani Exchange
05.2021 - 07.2021
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
Armani Exchange
12.2020 - 01.2021
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Work Study Student
Eastern Oklahoma State College
08.2020 - 12.2020
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Collaborated with staff members to guarantee students received best possible customer service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Input data into spreadsheets and databases.
- Edited and proofread documents for accuracy and completeness.
Education
Bachelor of Science - Business Management And Sports Management
Oakland City University
Oakland City, IN12-2024
Associate of Arts - General Studies
Eastern Oklahoma State College
Wilburton, OK12-2022
High School Diploma -
St. George's College
Kingston,Ja07-2019
Skills
- Administrative assistance
- Spreadsheet development
- Editing and proofreading
- Issue resolution
- Team collaboration
- Problem-solving
- Computer skills
- Customer service
- Microsoft office expertise
student athlete
Played four years of college soccer
Timeline
Work Study Student
Concord University
08.2023 - 05.2024
Stock Associate
Armani Exchange
01.2023 - 07.2023
Stock Associate
Armani Exchange
05.2022 - 07.2022
Sales Associate
Armani Exchange
12.2021 - 01.2022
Sales Associate
Armani Exchange
05.2021 - 07.2021
Sales Associate
Armani Exchange
12.2020 - 01.2021
Work Study Student
Eastern Oklahoma State College
08.2020 - 12.2020
Bachelor of Science - Business Management And Sports Management
Oakland City University
Associate of Arts - General Studies
Eastern Oklahoma State College
High School Diploma -
St. George's College
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