Summary
Overview
Work History
Education
Skills
Timeline
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KEITH ROMAN

Service Technician
Fremont,CA

Summary

Results-oriented professional with hands on work experience with Tesla Vehicles. Expert at delivering high-quality work within tight deadlines. Well spoken and talented individual collaborates with cross-functional teams for accuracy and clarity of technical content.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

EOL Technician

Tesla, Inc.
Fremont, CA
05.2022 - Current
  • Assisted engineering teams in design and implementation of new test fixtures for EOL processes.
  • Streamlined processes to help produce over 400+ units per shift
  • Repaired faults, reassembled products, and completed additional tests.
  • Collaborated with cross-functional teams to streamline processes and improve product performance at end-of-line stage.
  • Assisted in developing inspection and testing protocols.
  • Used analyzers, multimeters and power supplies to conduct diagnostic procedures.
  • Provided technical support to production personnel.
  • Provided feedback to production team regarding product quality.
  • Supported root cause analysis efforts during production-related incidents, leading to timely identification of corrective actions.

Production Associate

Tesla, Inc.
Fremont, CA
05.2021 - 05.2022
  • Efficiently and effectively manufactured Model Y doors to quality and spec, with 0% return rate
  • Worked synchronously with __ associates to ensure efficient workflow, producing __ vehicles per day
  • Worked synchronously with over 80 associates to ensure efficient workflow, producing over 500 vehicles per day
  • Proven attention to detail by performing QA checks on production outputs
  • Performed repairs to ensure quality product before reaching Final Line
  • Demonstrated customer service skills by delivering Tesla vehicles, articulately answered questions, and coordinated with delivery center to ensure smooth delivery for customers
  • Fully trained on movement and operation of Tesla vehicles.

Station Manager

Delta Global Services
Richmond, VA
08.2019 - 01.2020
  • Led team of over 70 employees to successfully and safely run a Delta Airline ramp
  • Awarded Station of the Year 2019, for best performance metrics across all grade B stations of the United States
  • Assessed station weaknesses and implemented Standard Operating Procedures for better station performance
  • Conducted station audits to ensure compliance with FAA, OSHA, TSA, and Airport authority policies, procedures, and regulations
  • Managed employee hours, schedules, and weekly payroll
  • Oversaw and validated currency of training records of employees
  • Collaborated with internal leadership, Delta HR admins, and airport admins in order to conduct employee recruitment, interviews, on-boarding procedure, and on/off-site training
  • Organized and spearheaded bi-monthly leadership meetings with supervisors and leads in order to maintain communication and improve operations.
  • Enhanced employee performance by providing ongoing training, coaching, and feedback.

Education

Bachelor of Arts (B.A.) in English with a concentration in Writing Composition - Writer

Humboldt State University
Arcata, CA
08.2012 - 05.2017

Skills

Strong written and verbal communication skills

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Timeline

EOL Technician

Tesla, Inc.
05.2022 - Current

Production Associate

Tesla, Inc.
05.2021 - 05.2022

Station Manager

Delta Global Services
08.2019 - 01.2020

Bachelor of Arts (B.A.) in English with a concentration in Writing Composition - Writer

Humboldt State University
08.2012 - 05.2017

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KEITH ROMANService Technician