Keith Romero
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Line Relief
Canyon Bakehouse
09.2021 - Current
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Participated in regular meetings with team members to discuss production updates.
- Took on additional shifts during peak work periods to keep projects on schedule.
Production Worker
Circle Graphics
12.2020 - 09.2021
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
- Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Streamlined communication between shifts regarding any outstanding tasks or concerns that needed attention which led to improved inter-shift collaboration.
- Used equipment properly to avoid workplace hazards or injuries.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Assembled and tested various products to meet production requirements and quality control standards.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Server
The Melting Pot
09.2019 - 03.2020
- Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
- Increased table turnover rate through efficient order taking and timely delivery of dishes.
- Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.
- Maintained a polished appearance, contributing to the upscale ambiance desired by patrons.
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Continuously updated knowledge on wine pairings, enabling expert recommendations for diverse clientele.
- Upheld strict cleanliness standards, adhering to food safety guidelines and maintaining an immaculate dining area.
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Maximized upselling opportunities by promoting daily specials or premium menu items without being overtly salesdriven.
- Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.
- Skillfully juggled multiple tasks simultaneously while remaining calm under pressure during busy shifts.
- Contributed to team effort by assisting colleagues when needed, displaying strong teamwork abilities within the server community.
- Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
Concrete Laborer
TriState Concrete
07.2019 - 12.2019
- Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
- Improved job site safety by conducting regular equipment inspections, ensuring proper maintenance and timely repairs.
- Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
- Operated heavy machinery such as mixers, pumps, and power tools to expedite the concrete pouring process.
- Completed various concrete finishing tasks including screeding, edging, and floating for high-quality results.
- Ensured proper curing techniques were applied to optimize concrete strength and durability over time.
- Supported efficient material handling by organizing supplies and staging them at appropriate locations on the job site.
- Maintained clear communication with supervisors regarding project progress, addressing potential issues or delays promptly.
- Increased productivity through effective teamwork while carrying out tasks like grading surfaces, setting up formwork, or placing rebar reinforcements.
- Prevented job site accidents by adhering to established safety protocols during all phases of construction operations.
- Preserved the structural integrity of concrete by applying appropriate sealing or waterproofing treatments after curing.
- Reduced material waste and costs through efficient utilization of resources, including proper storage and handling practices.
General Manager
Jimmy John's
03.2017 - 12.2020
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Reduced employee turnover by fostering a positive work environment.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Negotiated with vendors to secure the best pricing on quality ingredients and supplies while maintaining cost control measures.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Established relationships with local businesses and organizations to generate catering opportunities for additional revenue streams.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Conducted regular financial analyses of sales data in order to identify trends that informed future marketing efforts.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Carefully interviewed, selected, trained, and supervised staff.
- Set clear expectations and created positive working environment for employees.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
Education
High School Diploma -
Roosevelt High School
Johnstown, CO05.2015
Skills
- Food Safety Compliance
- Business Management
- Purchasing
- Customer Engagement
- Cost Control
- Inventory Management
- Employee Retention
- Quality Assurance
- Documentation Expertise
- Complex Problem-Solving
- Quality Assurance Standards
Timeline
Line Relief
Canyon Bakehouse
09.2021 - Current
Production Worker
Circle Graphics
12.2020 - 09.2021
Server
The Melting Pot
09.2019 - 03.2020
Concrete Laborer
TriState Concrete
07.2019 - 12.2019
General Manager
Jimmy John's
03.2017 - 12.2020
High School Diploma -
Roosevelt High School
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