Keith Smith
Pompano Beach,FL
Summary
Highly proactive manager with over 15 years of experience in team leadership in the food and beverage industry. Background includes sales, management and customer service in fast-paced settings.
Overview
14
14
years of professional experience
Work History
Restaurant Manager
Sands Waterfront Restaurant
01.2020 - Current
- Duties detail managing all customer interface activity with 30 employees with sales in excess of $1 million
- Responsible for all FOH & BOH operations on a daily basis of the venue
- Responsible for food cost, profit & loss, staffing, and weekly payroll analysis
- Responsible for management training and staff development
- Responsible for all Human Resource and labor development issues.
Sales & Floor Manager
La Esquina
01.2018 - 01.2020
- Duties detail managing all customer interface activity with 100 employees with sales in excess of $10 million
- Responsible for all FOH & BOH operations on a daily basis of the venue
- Responsible for food cost, profit & loss, budgets, staffing, and weekly payroll analysis
- Responsible for management training and staff development
- Responsible for all Human Resource and labor development issues
- Responsibilities also include overseeing sales department with sales in excess of $2 million
- NY Food Handler Certified and Tips Certified.
Sales & Floor Manager
230 FIFTH Rooftop
01.2011 - 01.2018
- Duties detail managing all customer activity with 450 employees with sales in excess of $28 million
- Responsible for food cost, profit & loss, budgets, staffing, and weekly payroll analysis
- Responsible for management training and staff development
- Responsible for all Human Resource and labor development issues
- Responsibilities also include overseeing Private Event Department from set up, execution, and all staffing
- Voted Top 10 in the world in 2012
- NY Food Handler Certified and Tips Certified.
Education
University of Arkansas - Little Rock
Little Rock, ARSkills
- Word processing systems
- Databases
- Microsoft systems software
- Internet
- Aloha
- Toast
- OpenTable
- Passion for customer satisfaction
- Team Management
- Customer Engagement
- Staff Management
- Operations Management
References
- DIANA BOYAZ- GENERAL MANAGER, LA ESQUINA, 114 KENMARE ST, MANHATTEN, NY, 10012, 646-409-6869
- SAL ROSENBERG- CO-OWNER, 230 FIFTH ROOFTOP BAR, 1150 BROADWAY, NEW YORK, NY, 10001, 347-733-5626
- DAVID PATTEN- DIRECTOR OF OPERATIONS, SANDS WATERFRONT RESTAURANT, 125 N RIVERSIDE DR, POMPANO BEACH, FL, 33062, 917-215-2884
Timeline
Restaurant Manager
Sands Waterfront Restaurant
01.2020 - Current
Sales & Floor Manager
La Esquina
01.2018 - 01.2020
Sales & Floor Manager
230 FIFTH Rooftop
01.2011 - 01.2018
University of Arkansas - Little Rock
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