Keith Smith

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Generated revenues yearly and effectively capitalized on industry growth.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Enhanced company's market position by identifying and pursuing new business opportunities.
• Improved team productivity by introducing innovative project management tools and techniques.
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Developed comprehensive training programs for deputies, ensuring a consistently high level of professional skill and knowledge.
• Established strong relationships with community leaders, fostering trust and cooperation between law enforcement and residents.
• Maintained high levels of officer safety by enforcing strict adherence to protocols during high-risk situations and incidents.
• 2014 to 2024 Member of the SRT Team
• High Risk Search Warrants
• Elevated response from patrol to SRT
• Prepared, processed, and transmitted various reports.

*General Maintenance for Exhibits. Gulf of Mexico and Nickajack Tanks

*Prepared food and fed the fish while in the tanks

*Cleaned Exhibits, Maintained and Monitored 03 Levels

*Scuba Diving to achieve task