Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hi, I’m
Vickie Johnson
Production Techinican
Canton,MS
Summary
Overview
18
years of professional experience
Work History
PeopleReady Skilled TradesPearl, MS
Various Positions
02.2022 - 10.2024
Job overview
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
PrecisionspineincPearl, MS
Warehouse Worker
01.2015 - 12.2021
Job overview
- Maintained stock levels in accordance with company policies.
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Performed cycle counts to maintain accurate inventory records.
- Monitored temperature and humidity levels in the warehouse environment.
- Identified discrepancies between physical count and computer data.
- Managed hazardous waste removal operations per government regulations.
- Provided assistance in loading and unloading containers from ships and trains.
DbconsultinggroupGluckstadt, MS
Warehouse Packer
01.2011 - 12.2014
Job overview
- Assembled and packed orders according to customer specifications.
- Verified accuracy of items picked against packing list.
- Organized warehouse inventory and stocked shelves with incoming deliveries.
- Labeled boxes, containers, and pallets for shipment purposes.
- Operated forklift to move, load, and unload materials from trucks or other vehicles.
- Collected empty pallets for reuse or disposal in accordance with company policy.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Received incoming shipments, inspected contents, compared against invoices and purchase orders.
- Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
Trillium International PlantMadison, MS
Switchboard Operator
01.2007 - 11.2010
Job overview
- Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
- Monitored and recorded daily phone activity in log book.
- Provided customer service support by responding to inquiries, complaints and requests for information.
- Assisted customers with account updates, balance inquiries and other related issues.
- Greeted visitors in a professional manner when they arrived at the switchboard station.
- Routed emergency calls to the appropriate department or personnel.
- Maintained knowledge of current office events and staff members' locations for callers inquiring about them.
- Operated multi-line telephone system to answer incoming calls, determine purpose of callers, and forward calls to appropriate personnel or department.
- Managed voicemail system including setting up new accounts, resetting passwords, deleting messages.
- Handled confidential information with discretion and professionalism.
- Utilized multiple computer applications such as Microsoft Office Suite to maintain records of all incoming and outgoing calls.
- Verified caller identification before transferring calls or releasing confidential information.
Madison Furniture BarnCanton, MS
Furniture Assembler
07.2007 - 12.2009
Job overview
- Read blueprints and diagrams to determine the specific pieces of furniture that need to be assembled.
- Assemble furniture according to instructions, using hand tools such as screwdrivers, hammers, wrenches, and pliers.
- Inspect finished products for flaws or defects in assembly or materials used.
- Securely fasten components together with screws, nails, bolts, dowels, glue, and staples.
- Position parts and subassemblies by aligning holes and notches.
- Adjust and repair furniture when necessary.
- Ensure all hardware is tightened properly during assembly process.
- Use power tools such as drills and electric saws to cut wood or other materials accurately.
- Smooth surfaces with sandpaper or steel wool after assembly is complete.
- Check for conformance of parts with precision measuring instruments such as calipers and rulers.
- Maintain a clean work area during the assembly process.
Willstaff WorldwideJackson, MS
Quality Control Inspector
05.2008 - 08.2008
Job overview
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Analyzed data from process control systems to identify trends in product quality.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Developed corrective action plans based on findings from investigations and audits.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Identified areas for improvement in existing processes, procedures, and equipment.
- Evaluated suppliers' performance against established criteria for quality assurance purposes.
- Provided technical support to other departments regarding quality related topics and initiatives.
- Collaborated with cross-functional teams to resolve complex problems related to product design or manufacturing processes.
- Trained new employees on proper use of test equipment and inspection techniques.
- Assisted engineering department with design verification tests as needed.
Education
Holmes Community CollegeRidgeland,Ms
GED
05-2012
University Overview
Skills
- [Area of certification] certified
- Microsoft Office
- Friendly, Positive Attitude
- Attention to Detail
- Dependable and Responsible
- Customer Service
Timeline
Various Positions
PeopleReady Skilled Trades
02.2022 - 10.2024
Warehouse Worker
Precisionspineinc
01.2015 - 12.2021
Warehouse Packer
Dbconsultinggroup
01.2011 - 12.2014
Quality Control Inspector
Willstaff Worldwide
05.2008 - 08.2008
Furniture Assembler
Madison Furniture Barn
07.2007 - 12.2009
Switchboard Operator
Trillium International Plant
01.2007 - 11.2010
Holmes Community College
GED
Work Preference
Work Type
Contract WorkFull TimeWork Location
RemoteImportant To Me
Paid time offFlexible work hoursCareer advancementTeam Building / Company RetreatsPersonal development programsPaid sick leaveHealthcare benefitsWork from home optionCompany CultureWork-life balanceSimilar Profiles
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