Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

Keith Smith

Stanfield,AZ
Keith Smith

Summary

Dynamic and detail-oriented professional with extensive experience at Papa John’s Pizza, excelling in dough preparation and customer service. Proven ability to enhance order accuracy and maintain high sanitation standards, contributing to a positive dining experience. Recognized for effective teamwork and strong communication skills in fast-paced environments.

Overview

2022
years of professional experience

Work History

Papa John’s Pizza

Pizza Maker and Driver

Job overview

  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Monitored and maintained clean working areas and cooking surfaces.

Kfc Chicken

Cashier, and Cook

Job overview

  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Monitored food quality and presentation to maintain high standards.
  • Prepared and served various food items in fast-paced Type environment.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Maintained food safety and sanitation standards.
  • Planned menus for different events, seasons and customer requests.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Measured and mixed ingredients according to precise recipes for best results.
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.

Union Contractors

Painter

Job overview

  • Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
  • Operated power sprayers and hand tools to prepare and paint large areas.
  • Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.
  • Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
  • Painted indoor areas such as hallways, bathrooms, and lobbies.
  • Worked holidays and weekends depending on shifting needs of project.
  • Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Mixed and blended paints according to specified colors and consistency.
  • Calculated amount of paint and other materials needed for each job accurately.
  • Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
  • Evaluated completed work for quality and adherence to standards and client requirements.
  • Kept accurate records of paint supplies and other materials.
  • Corrected surface imperfections by filling cracks, holes, and joints.
  • Calculated accurate amounts of materials and estimated time for planned jobs.
  • Removed wallpaper and sanded surfaces to prepare for paint application.
  • Used airless sprayers, rollers, brushes and other painting tools to accomplish job tasks.
  • Taped off areas to prevent overspray and other accidents.
  • Utilized brushes and rollers to create various textures.
  • Conducted final work check to assess quality and make corrections if necessary.
  • Mixed paint, varnish, shellac and lacquer to desired consistencies.
  • Prepared surfaces for painting or staining by removing old paint and applying primers.
  • Reached high ceilings and walls with scaffolding and ladders.
  • Patched cracks, holes and other imperfections in walls and other surfaces.
  • Selected appropriate type of paint and other materials for specific surfaces.
  • Mixed, matched and blended colors to produce desired effects.
  • Followed safety procedures and properly used protective gear while painting.
  • Repaired drywall and plaster prior to painting.
  • Performed regular preventive maintenance on tools and equipment to support best quality of work.
  • Interacted with clients to report progress and verify timetable for completed work.
  • Trained new staff on initial setup routines and continual work monitoring procedures.
  • Primed and sealed surfaces to best support paint coats.
  • Applied various types of paints and other finishes to interior and exterior surfaces.

DoorDash, Rancho Santa Margarita, California

Delivery Driver

Job overview

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Verified accuracy of all deliveries against order forms.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Inspected load security and checked for damages.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Fostered positive working relationships with regular customers.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Successfully avoided time delivery delays by carefully planning best routes.

The Cheesecake Factory

Dishwasher, and Prep Cook
03.2020 - 06.2021

All Felt

Forklift Driver and Warehouse Worker
06.2006 - 06.2007

Job overview

  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Checked items against documentation for accuracy.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Loaded warehouse trailers using Type forklift.
  • Examined shipments for quality and accuracy.
  • Safely operated lift beams, swivel-hooks, hoists and forklifts.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Located proper slots on storage racks and set pallets in place with forklift.
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Communicated with floor managers to determine merchandise placement.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Operated or tended automatic stacking, loading and packaging machines.
  • Used equipment such as Type and Type to process excess materials and support recycling efforts.
  • Generated production data to complete necessary paperwork by accurately measuring and weighing materials.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Moved levers or controls to operate forklifts, lifting beams with swivel-hooks and hoists to transport and load materials.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Turned valves and opened chutes to dump, spray or release materials from dump cars or storage bins into hoppers.
  • Weighed materials or products to record weight or other production data on tags or labels.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assembled pallets and crates for secure transportation of materials.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Operated equipment while observing standard safety procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained clean, orderly work environment free of hazards.
  • Managed warehouse operations and verified proper shipment procedures.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.

Education

Painters Trade School
Chicago, Illinois

Journey, Man from Painting, Drywall, And Asbestos Removal
1999

University Overview

Apprentice and painting and drywall, asbestos removal, industrial painting

Ferrigan High
Chicago, Illinois

from Basic School Knowledge
06.1984

Skills

  • Dough preparation
  • Dough making
  • Attention to detail
  • Cleaning and sanitizing
  • Order taking and processing
  • Kitchen organization
  • Customer order management
  • Inventory rotation
  • Health code compliance
  • Oven operation
  • Specialty pizza preparation
  • Portion control
  • Weights and measurements
  • Workstation organization
  • Sanitation practices
  • Kitchen management
  • Product stocking and rotating
  • Dependable and responsible
  • Heavy lifting
  • Pizza baking
  • Order customization
  • Baking techniques
  • Cross-training
  • Food safety
  • ServSafe certification
  • Upselling techniques
  • Ingredient processing
  • Menu development
  • Order accuracy
  • Ingredient preparation
  • Safe food handling
  • Equipment cleaning
  • Flexible schedule
  • Kitchen equipment operation
  • Supply restocking
  • Verbal and written communication
  • Spoilage prevention
  • POS systems
  • Order preparation
  • Customer service
  • Phone etiquette
  • Ingredients preparation
  • Teamwork and collaboration
  • Temperature control
  • Food presentation
  • Recipe adherence
  • Menu design
  • Quality assurance
  • POS register operation
  • Food processing

Accomplishments

I got my GED. I finished trade school. I want all business and sales and marketing always achieve the goals at my job. I learned multiple things over the years and in in construction warehouse and forklift, restaurants, and glass flooring

Timeline

Dishwasher, and Prep Cook

The Cheesecake Factory
03.2020 - 06.2021

Forklift Driver and Warehouse Worker

All Felt
06.2006 - 06.2007

Pizza Maker and Driver

Papa John’s Pizza

Cashier, and Cook

Kfc Chicken

Painter

Union Contractors

Delivery Driver

DoorDash, Rancho Santa Margarita, California

Painters Trade School

Journey, Man from Painting, Drywall, And Asbestos Removal

Ferrigan High

from Basic School Knowledge