Keith Smith
La Plata ,MD
Summary
Dynamic and proactive professional with a strong work ethic, honed at Swan Point Yacht Club and Golf Club. Proven ability in event coordination and customer service excellence, ensuring seamless operations and high guest satisfaction. Skilled in inventory management and effective problem-solving, with a commitment to maintaining cleanliness and safety standards.
Personable and highly organized, possessing keen sense of teamwork and customer service. Understands importance of maintaining clean and efficient dining environment, with strong attention to detail and time management skills. Aiming to contribute to positive dining experience by ensuring seamless table turnover and exceptional service.
Offering strong interpersonal skills and willingness to learn and grow in dynamic environment. Brings understanding of dining room operations and teamwork, with ability to quickly adapt to new tasks and responsibilities. Ready to use and develop skills in customer service and cleanliness in Desired Position role.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Very able to work with heavy loads and for long periods of time, no matter the weather I can get it done.
Overview
3
3
years of professional experience
Work History
Head Busser/ Golf Cart Attendant/ Event Helper
Swan Point Yacht Club and Golf Club
La Plata, MD
10.2022 - Current
- Supported dining operations by delivering clean tableware and utensils to ensure smooth service flow.
- Assisted servers by promptly clearing and resetting tables to enhance guest experience.
- Maintained cleanliness of dining area, adhering to health and safety standards for a welcoming environment.
- Collaborated with kitchen staff to facilitate efficient food delivery and minimize wait times for patrons.
- Organized dining supplies and inventory to streamline operations during peak hours of service.
- Adapted quickly to changing restaurant demands while ensuring high levels of customer satisfaction.
- Maintained a safe, sanitary environment by adhering to strict cleanliness standards and guidelines.
- Managed golf cart fleet operations, ensuring timely availability for guests.
- Maintained cleanliness and organization of golf carts and surrounding areas.
- Conducted routine inspections on golf carts to ensure safety standards were met.
- Trained new staff on operational procedures and customer service expectations.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Performed routine maintenance on tools and machinery, enhancing operational efficiency and longevity.
- Developed strategies for waste reduction through composting organic materials from grounds maintenance activities.
- Supported setup and breakdown of events, maintaining organization and efficiency throughout processes.
- Assisted in planning and coordinating event logistics, ensuring smooth execution of activities.
- Collaborated with team members to develop event materials, ensuring alignment with branding guidelines.
- Provided on-site support during events, troubleshooting problems to maintain a positive atmosphere for guests.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Performed event coordination for larger parties and gatherings.
- I am very capable of lifting heavy products for a long period of time and very capable of working in any weather
- Very attentive and easy at grabbing and learning new things and ideas
Education
High School Diploma -
La Plata High School
La Plata, MDSkills
- Strong work ethic
- Fast learner
- Punctuality
- Cleanliness
- Flexibility
- Sanitation standards
- Proactive approach
- Goal orientation
- Cross-training
- Positive attitude
- Time management
- Attention to detail
- Multitasking and organization
- Workplace safety
- Clear communication
- Customer service excellence
- Team collaboration
- Decision-making
- Effective problem solving
- Hand-eye coordination
- Equipment operation
- Quality control
- Mentoring
- Physical stamina
- Inventory management
- Quality assurance
- Performance improvement
- Event coordination
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team leadership
- Active listening
- Effective communication
- Analytical thinking
- Self motivation
- Task prioritization
- Team building
- Team coordination
- Customer engagement
- Guest service
- Adaptability and flexibility
Timeline
Head Busser/ Golf Cart Attendant/ Event Helper
Swan Point Yacht Club and Golf Club
10.2022 - Current
High School Diploma -
La Plata High School