Timeline
Work History
Overview
Education
Skills
Summary
BusinessAnalyst
Keith Spencer

Keith Spencer

Career Expert
Danville,PA

Timeline

Career Expert

BOLD
04.2023 - Current

Career Coach

FlexJobs
11.2021 - 04.2023

Assistant Director for Professional Development

Bloomsburg University
10.2017 - 11.2021

Career Counselor and Adjunct Professor

Susquehanna University
07.2015 - 10.2017

Training Specialist

Montgomery County EARN Center
10.2014 - 07.2015

Master of Arts - Education

Cabrini University
09.2013 - 05.2015

Long-Term Substitute Social Studies Teacher

Coatesville Area School District
10.2011 - 10.2014

Bachelor of Arts - Education

Pennsylvania State University
09.2006 - 05.2010

Work History

Career Expert

BOLD
Guaynabo, PR
04.2023 - Current
  • Maintained up-to-date knowledge of industry trends and best practices in career advising, ensuring clients received cutting-edge guidance and support.
  • Created engaging content for social media channels focused on career advice topics, increasing brand visibility within the local community.
  • Evaluated labor market trends to identify promising industries and employment opportunities for clients based on their unique skill sets.
  • Organized workshops focused on essential job-seeking skills such as resume writing, interviewing techniques, and networking strategies.
  • Empowered clients to make informed decisions about their careers by providing relevant resources and up-to-date information about the job market.
  • Led workshops for job seekers to provide information on job searching, application completion, and resume building.
  • Maintained knowledge of market and diverse career opportunities.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Career Coach

FlexJobs
Guaynabo, PR
11.2021 - 04.2023
  • Collaborated with other career coaches and industry professionals to share insights, resources, and best practices for optimal client outcomes.
  • Tracked client progress and adjusted coaching strategies accordingly to ensure continuous improvement and goal attainment.
  • Promoted the importance of work-life balance by teaching clients techniques for managing stress, setting boundaries, and maintaining self-care during their job search process.
  • Enhanced client career progression by providing personalized coaching sessions tailored to individual goals and strengths.
  • Increased client satisfaction by delivering customized coaching solutions based on individual needs and preferences.
  • Empowered clients to take ownership of their careers by teaching them strategies for continuous learning, skill development, and goal setting.
  • Achieved positive outcomes by utilizing a variety of coaching methodologies tailored to each client''s learning style and personality type.
  • Provided support during career transitions by offering guidance on navigating change, setting achievable goals, and overcoming obstacles.
  • Implemented strategies for effective networking, enabling clients to expand their professional connections and uncover hidden job opportunities.
  • Guided clients through the process of creating a strong personal brand, increasing their online presence and visibility to potential employers.
  • Conducted mock interviews with clients, improving their confidence and performance during actual job interviews.
  • Collaborated with clients to craft compelling resumes and cover letters that showcased their unique qualifications and experiences.
  • Facilitated group workshops on various career-related topics, equipping participants with valuable tools and resources for job search success.
  • Assisted clients in identifying transferable skills and effectively communicating them during interviews, leading to higher job offer rates.
  • Maintained up-to-date knowledge of industry trends, labor market data, and best practices in career management to provide informed advice to clients.
  • Built trusting relationships with clients through active listening, empathy, and genuine concern for their well-being and success.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Assisted clients in building successful job search strategies.
  • Provided comprehensive career counseling for job seekers across industries.

Assistant Director for Professional Development

Bloomsburg University
Bloomsburg, PA
10.2017 - 11.2021
  • Enhanced student career development by conducting individual counseling sessions and group workshops.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Provided one-on-one coaching sessions focused on interview preparation, boosting student confidence during employer interactions.
  • Developed career and education plans based on individual needs.
  • Maintained knowledge of market and diverse career opportunities.
  • Created engaging presentations and workshops addressing relevant employment topics such as networking strategies or salary negotiation skills.
  • Stayed updated on trends within higher education and the workforce by attending professional conferences or participating in webinars.
  • Organized successful on-campus job fairs, connecting students directly with potential employers.
  • Developed and implemented comprehensive career guidance programs, resulting in improved student satisfaction and success rates.
  • Assisted clients in building successful job search strategies.
  • Developed strategic plans aligning departmental goals with institutional objectives to ensure long-term growth and success.
  • Served as a liaison between academic departments and the Career Center, fostering cross-functional collaboration for student success.
  • Equipped students with job search skills to increase success chances.
  • Led workshops for job seekers to provide information on job searching, application completion, and resume building.

Career Counselor and Adjunct Professor

Susquehanna University
Selinsgrove, PA
07.2015 - 10.2017
  • Enhanced student career development by conducting individual counseling sessions and group workshops.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Provided one-on-one coaching sessions focused on interview preparation, boosting student confidence during employer interactions.
  • Developed career and education plans based on individual needs.
  • Maintained knowledge of market and diverse career opportunities.
  • Created engaging presentations and workshops addressing relevant employment topics such as networking strategies or salary negotiation skills.
  • Stayed updated on trends within higher education and the workforce by attending professional conferences or participating in webinars.
  • Developed and implemented comprehensive career guidance programs, resulting in improved student satisfaction and success rates.
  • Organized successful on-campus job fairs, connecting students directly with potential employers.
  • Developed strategic plans aligning departmental goals with institutional objectives to ensure long-term growth and success.
  • Served as a liaison between academic departments and the Career Center, fostering cross-functional collaboration for student success.
  • Taught Professional Development courses within the College of Business, providing instruction to up to 60 undergraduate students per semester.
  • Boosted class participation rates by fostering a positive and collaborative learning environment.
  • Enhanced student comprehension by employing diverse teaching methods and incorporating multimedia resources.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
  • Developed curriculum standards, lesson plans and syllabi.
  • Managed student performance using automated reporting system, leveraging data to identify student learning needs and create action plans to overcome learning deficiencies.

Training Specialist

Montgomery County EARN Center
Norristown, PA
10.2014 - 07.2015
  • Enhanced client career development by conducting personalized assessments and identifying professional goals.
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Developed training handbooks, computer tutorials and reference materials.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Evaluated program effectiveness using qualitative and quantitative metrics, making data-driven recommendations for improvement.
  • Collaborated with local organizations to identify opportunities for joint initiatives, fostering a sense of shared responsibility for civic engagement.
  • Coordinated volunteer training sessions covering topics such as leadership development, community organizing techniques, and conflict resolution strategies.
  • Counseled clients on steps and options needed to realize career aspirations and goals.
  • Interpreted results of assessments for clients and developed career action plans based on assessment results.
  • Created training programs for clients on communication, presentation, interview, resume writing and networking skills.
  • Maintained detailed records of client interactions, enabling effective tracking of progress towards career goals.
  • Developed resources such as informational handouts or workshops based on emerging industry demands.

Long-Term Substitute Social Studies Teacher

Coatesville Area School District
Coatesville, PA
10.2011 - 10.2014
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
  • Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
  • Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
  • Assisted in the development of school-wide curriculum standards, ensuring alignment with state requirements.
  • Collaborated with colleagues to develop interdisciplinary units, enhancing students'' understanding of complex concepts.
  • Designed assessments that measured student growth accurately and provided valuable feedback for improvement.
  • Enhanced cultural awareness among students by incorporating diverse perspectives into lessons and discussions.
  • Increased student participation by incorporating engaging activities and group projects into lesson plans.
  • Participated in professional development opportunities to stay current with best practices in teaching social studies content.
  • Served as a liaison between parents and school administration, addressing concerns and providing updates on student progress.
  • Developed strong rapport with students, fostering a positive learning environment to promote academic success.
  • Utilized data-driven decision-making strategies to inform instructional planning, resulting in targeted interventions for underperforming students.
  • Implemented differentiated instruction techniques to accommodate diverse learning styles and needs of students.
  • Mentored struggling students individually, leading to improved grades and increased confidence in their abilities.
  • Managed classroom behavior effectively, resulting in a focused and productive learning environment.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Education

Master of Arts - Education

Cabrini University
Wayne, PA
09.2013 - 05.2015

Bachelor of Arts - Education

Pennsylvania State University
University Park, PA
09.2006 - 05.2010

Skills

  • Training and Development
  • Customer Relationship Management
  • Project Management
  • Troubleshooting and Resolution
  • Customer Experience
  • Microsoft Office
  • Brand Representation
  • Collaborative Environments
  • Understanding Customer Needs
  • Communications Support
  • Documentation
  • Written and Oral Communications
  • Classroom Instruction
  • Course Development
  • Communications Strategies
  • Course Design
  • Process Evaluations
  • Remote Instruction
  • Client Needs Assessment
  • Preparing Course Materials
  • Instructional Strategies
  • Organizational Policies
  • Confidential Records Management
  • Training Manuals and Processes
  • Building Relationships
  • Written Documentation
  • Group and Individual Instruction
  • Job Search Coaching
  • Interviewing Tactics
  • Employment Opportunities
  • Interview Training
  • Differentiated Instruction
  • Complex Problem-Solving
  • Learning Strategies
  • Career Planning Presentations
  • Resume Editing
  • Career Development Techniques Instruction
  • Creative Solutions
  • Clear Public Speaking Skills
  • Verbal and Written Communication
  • Career Guidance
  • Client Satisfaction
  • Resume Building
  • Job Search Strategies
  • Creative Lesson Plan Development
  • Problem-Solving Skills
  • Critical Thinking
  • Workforce Development
  • Public Relations
  • Program Management
  • Job Counseling
  • Community Involvement
  • Workshops
  • Teaching
  • Research

Summary

Highly dedicated to helping others, with over a decade of experience in educating and training people in new skills and competencies to expand their knowledge and improve their ability to achieve their professional goals. Adept at explaining complex topics in both group and one-on-one environments in a way that is easily comprehensible, accessible, and applicable to diverse audiences. Possessing expertise in the areas of career development, client relations, career coaching, professional development, training, and instruction with a commitment to optimizing the client, user, and learner experience.

Committed to ensuring customer and client success, building strong working relationships, and providing exceptional levels of service and satisfaction. Skilled at employing analytical reasoning and creative thinking to improve existing processes and develop engaging instructional strategies and materials to guide others in the learning process. Thoroughly enjoy collaborating with individuals from wide-ranging backgrounds and building cohesive, mutually beneficial relationships with key stakeholders in order to support others in accomplishing short and long-term objectives.

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Keith SpencerCareer Expert