Keith Studenka
Bowling Green
Summary
Dynamic logistics professional with extensive experience at FedEx Ground, excelling in operational efficiency and team leadership. Proven track record in enhancing performance metrics and ensuring safety compliance. Skilled in transportation management and employee training, driving successful outcomes through strategic planning and effective stakeholder collaboration.
Overview
30
30
years of professional experience
Work History
Linehaul Coordinator
Fed Ex Ground
Perrysburg
01.2016 - Current
- Coordinated daily linehaul operations, ensuring adherence to safety regulations and policies.
- Conducted regular inspections of vehicles to ensure compliance with safety regulations and maintenance schedules.
- Utilized transportation management software to schedule linehauls according to customer requirements.
- Collaborated with warehouse staff to coordinate efficient loading and unloading processes for linehauls.
P&D Manager
Fed Ex Ground
Detroit
01.2015 - 01.2016
- Collaborated with department heads to develop plans for career progression opportunities for staff members.
- Developed and implemented strategies for the recruitment, retention, and development of personnel.
- Coordinated organizational change initiatives to ensure successful implementation.
- Provided guidance on employee relations matters such as grievances, complaints, or disputes.
- Conducted performance reviews, disciplinary actions, terminations, and other personnel-related activities.
- Tracked key performance indicators related to human resources functions such as turnover rate or absenteeism rate.
- Investigated incidents reported by employees regarding workplace safety concerns or violations of labor laws.
- Cultivated relationships with external stakeholders such as recruiters, universities, and professional organizations.
- Tracked service metrics, managing budgets and troubleshooting technical issues.
- Maintained positive relationships with clients to meet deadlines for service delivery.
- Managed performance issues with delivery team members.
Senior Manager
Fed Ex Ground
Saginaw
01.2014 - 01.2015
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
- Resolved customer complaints in a timely manner while providing excellent customer service skills.
- Oversaw the daily operations of the station including scheduling, budgeting, payroll processing, inventory control, and maintenance.
- Negotiated pricing agreements with vendors for supplies used at the station.
- Implemented new technologies into existing processes to improve operational efficiencies.
- Recruited, trained, supervised, evaluated, coached and disciplined staff members.
- Analyzed financial reports to identify areas of cost savings or increased efficiency.
- Implemented departmental and organizational procedures to maximize output.
- Monitored staff operations to comply with administrative policies and procedures, safety rules, contracts and government regulations.
- Reviewed operational and financial reports to meet station goals and objectives.
P&D Manager
Fed Ex Ground
Fort Wayne
01.2013 - 01.2014
- Developed and implemented strategies for the recruitment, retention, and development of personnel.
- Coordinated organizational change initiatives to ensure successful implementation.
- Conducted performance reviews, disciplinary actions, terminations, and other personnel-related activities.
- Cultivated relationships with external stakeholders such as recruiters, universities, and professional organizations.
- Tracked service metrics, managing budgets and troubleshooting technical issues.
- Managed performance issues with delivery team members.
- Developed team environment to support engagement and high performance.
- Monitored staff and organization of delivery department.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
P&D Service Manager
Fed Ex Ground
Toledo
01.1995 - 01.2013
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Conducted performance reviews and provided constructive feedback to staff members.
- Identified opportunities to increase efficiency through automation or process re-engineering.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Resolved customer complaints quickly and effectively.
- Monitored service performance metrics to identify areas of improvement.
- Handled customer complaints and resolved issues promptly to maintain positive relationships.
Education
Bachelor of Arts - Cummunication
University of Toeldo
Toledo, OH06-1997
Skills
- Transportation management
- Safety compliance
- Vehicle inspections
- Operational efficiency
- Performance metrics
- Logistics coordination
- Budget management
- Employee training
- Customer service
- Team leadership
- Analytical thinking
Accomplishments
- Senior Manager of the Year (Saginaw)
Affiliations
- Working out
- Coaching youth baseball
Timeline
Linehaul Coordinator
Fed Ex Ground
01.2016 - Current
P&D Manager
Fed Ex Ground
01.2015 - 01.2016
Senior Manager
Fed Ex Ground
01.2014 - 01.2015
P&D Manager
Fed Ex Ground
01.2013 - 01.2014
P&D Service Manager
Fed Ex Ground
01.1995 - 01.2013
Bachelor of Arts - Cummunication
University of Toeldo
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