Keith Taylor

Frozen Food Department Manager

Western Beef Supermarket And Corporate Offices

09.2004 - 11.2016

Trained team members in successful strategies to meet operational and sales targets.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Examined incoming inventory, merchandised shelves and prevented shrinkage.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Marked-down clearance items and relocated merchandise to proper store areas.
Educated staff on strategies for handling difficult customers and challenging situations.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Submitted reports to senior management to aid in business decision-making and planning.
Researched issues to obtain appropriate answers to customer inquiries.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Aligned inventory processes with demand projections to maximize organizational and budget efficiency.