Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Taylor

Longwood,NC

Summary

Customer-oriented General Manager with four years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

16
16
years of professional experience
1
1
Certification

Work History

QSR Manager

SUBWAY®Restaurants
08.2024 - Current
  • Oversaw training of more than Number team members.
  • Collaborated with district management teams to share best practices across multiple locations within the franchise network.
  • Conducted routine equipment maintenance checks ensuring adherence to manufacturer guidelines extending machines'' lifespan and minimizing repair downtime.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Motivated staff to perform at peak efficiency and quality.

Cook

Morrison Compass Group Inc.
06.2023 - Current
  • Maintained food safety and sanitation standards.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed strict standards for food handling and safety, minimizing risks to customers.

General Manager

BoddieNoell Enterprises
05.2018 - 06.2023
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Increased sales by over10%.

Department Manager

McDonald's Restaurant
03.2009 - 10.2019
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success; over three different locations

Education

Diploma - Business Administration

Hillcrest High School
Jamaica, NY

Skills

  • P>Operations management
  • P>Coaching and mentoring
  • P>Employee scheduling
  • P>Recruitment
  • P>Staff training/development
  • P>Food preparation and safety
  • P>Exceptional interpersonal communication

Certification

  • ServSafe Certification

  • [Area of certification] Training - [Timeframe]

Timeline

QSR Manager

SUBWAY®Restaurants
08.2024 - Current

Cook

Morrison Compass Group Inc.
06.2023 - Current

General Manager

BoddieNoell Enterprises
05.2018 - 06.2023

Department Manager

McDonald's Restaurant
03.2009 - 10.2019

Diploma - Business Administration

Hillcrest High School

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Keith Taylor