Keith Thomas
Regional Director Of Sales
Brusly,Louisiana
Summary
Seeking a career as a Regional Manager where a company can utilize my attention to detail, superior sales skills, and logistics management skills to exceed their expectations and become an asset to the team. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
22
22
years of professional experience
4
4
years of post-secondary education
Work History
Regional Director
Habitat for Humanity
Baton Rouge, Louisiana
01.2021 - Current
- Managed all Day-to-Day operations for two separate million-dollar big box stores
- Improved sales team production by incorporating new leadership management techniques
- Introduced new safety procedures for marketing Restore business
- Developed team members to become highly efficient Managers
- Assisted Executive Director with coordinating all Restore expansion planning
- Accurately maintained inventory levels within the store to limit losses under 1%
- Researched new products to enhance profits while limiting overall costs
- Directed driver teams to increase customer service care and driver productivity
- Created new business relationships while procuring critical donations for the organization
- Effectively enhanced sales production by introducing a new Point of Sales and Inventory Management System
- Implemented a progressive training and leadership system to promote employee feedback, manager feedback and career performance progression opportunities
- Revived a large store from planned closure to a high producing store within two months of being on site
- Accrued 20% over budget for six straight months to bring the store out of the red and turn it into a profitable store.
- Promoted company by giving exciting and dynamic presentations to customers.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Visited sites periodically to view service levels and adherence to global service standards.
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
GENERAL MANAGER
Mattress Firm
Baton Rouge, Louisiana
04.2015 - 07.2020
- Prepared annual budgets with controls to prevent overages.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Boosted productivity consolidating material planning, data collection, payroll and accounting programs into one system.
- Ensured shipped to sold ratios exceeded 115% each period
- Conducted store audits to verify accuracy and store compliance.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained high customer satisfaction scores for the market each period.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
- Inspected stores and buildings in the market monthly to review inventory and planogram accuracy.
- Assured company policy and procedures were followed properly.
- Repurposed returns to be resold limiting company loss.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Created daily reports to Regional Vice President and Divisional President
- Managed market with new age Leadership Training and Logistics Management Skills.
- Presented business plans and business reviews to Regional Vice President and Division Director.
- Evaluated suppliers to maintain cost controls and improve operations.
- Implemented new budgets to decrease losses for the company
- Diminished returns for six stores to 1.8%, well under the corporate 9% standard
- Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Store Manager
K-Mart
El Paso, Texas
04.2009 - 01.2015
- Oversaw all departments to increase and exceed monthly sales goals
- Influenced associates and leadership to have better moral and become more customer oriented
- Negotiated better rates with vendors to increase inventory while decreasing cost
- Implemented Safety rules and regulations according to OSHA standards to maintain employee safety
- Executed planning for company to ensure shrinkage was at a company low
- Managed financial records for company purchases while maintaining budget levels
- Spearheaded and Directed leadership teams to increase productivity.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
Senior Human Resources Manager
United States Army
11.1999 - 02.2009
- Led Sexual Harassment and Equal Opportunity Program
- Trained over 200 personnel for readiness and effective HR Programs
- Responsible for career advancement of over 55 personnel to leadership roles
- Provided Customer Service for more than 12,000 troops and family members
- Reviewed Career Development Plans for Non-Commissioned and Commissioned Officers
- Generated efficiency reports for command executives.
Education
High School Diploma -
Brusly High School
Brusly, LA 08.1993 - 05.1997
Bachelor of Arts - Business Management
University of Florida
Gainesville, FL 08.2022 - Current
Skills
Coaching and Developmentundefined
Timeline
Bachelor of Arts - Business Management
University of Florida
08.2022 - Current
Regional Director
Habitat for Humanity
01.2021 - Current
GENERAL MANAGER
Mattress Firm
04.2015 - 07.2020
Store Manager
K-Mart
04.2009 - 01.2015
Senior Human Resources Manager
United States Army
11.1999 - 02.2009
High School Diploma -
Brusly High School
08.1993 - 05.1997
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