KEITH VARGAS HUAMAN
Hicksville
Summary
Moral Auto Claims Adjuster with outstanding claims handling and claims investigations talents. Experienced in gathering data and information for cases and performing damage assessments. Strong verbal and written communication skills to meet strict deadlines. Skilled in assessing auto damage and effectively determining repair costs with precision. Have experience working closely with insurance companies, auto repair shops, and claimants to streamline claims processes. Known for strong analytical skills, ability to manage multiple claims efficiently, and commitment to achieving fair settlements. Consistently reduced turnaround time for claim processing through effective communication and thorough evaluation techniques.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Service Advisor
Caliber Collision
Valley Stream, NY
01.2026 - Current
- Managed customer inquiries and concerns, providing timely solutions and maintaining satisfaction levels.
- Coordinated service appointments, optimizing scheduling for efficient workflow and resource allocation.
- Collaborated with technicians to ensure accurate diagnosis and repair estimates for vehicle maintenance.
- Trained new staff on service protocols, enhancing team performance and customer experience consistency.
- Oversaw daily operations, ensuring adherence to company standards and fostering a positive work environment.
- Documented all findings in concise reports.
- Enhanced customer satisfaction by efficiently managing auto claims and providing prompt resolutions.
Auto Adjuster
MR.RIM REPAIR & AUTO BODY
OCEANSIDE, New York
01.2025 - Current
- Coordinated with body shops and repair professionals to validate repair costs and methods.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Investigated auto accident claims to determine liability and coverage.
- Resolved repair cost inquiries, consulting with various appraisers for second opinions to resolve disagreements.
Auto Adjuster
FAME COLLISION
WESTBURY , New York
10.2022 - 01.2025
- Coordinated with body shops and repair professionals to validate repair costs and methods.
- Managed heavy workload of ongoing cases thanks to strong organizational, time management, and collaboration skills.
- Documented vehicle damage and condition by taking meticulous notes and photographs.
- Maintained detailed records of all claim activity and provided updates to management.
- Analyzed claim trends to identify potential fraud and took appropriate investigative actions.
- Completed insurance forms to indicate repair cost estimates and recommendations.
CORRECTION OFFICER
NYC Department Of Corrections
QUEENS , New York
07.2017 - 10.2022
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
- Adhered to all regulations regarding the handling of weapons while on duty.
- Observed daily operations throughout the facility for compliance with standards set forth by governing bodies.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
LETTER CARRIER
United States Postal Service, USPS
MASSAPEQUA , New York
07.2014 - 07.2017
- Scanned packages for tracking purposes and ensured timely delivery.
- Adhered strictly to all federal laws governing the handling of confidential documents.
- Sorted incoming mail into appropriate categories in accordance with organizational guidelines.
- Conducted regular inventory checks of supplies used during deliveries such as labels, forms.
- Handled undeliverable mail in accordance with established procedures.
- Maintained communication with supervisors regarding changes in daily route schedules or customer requests.
- Provided change-of-address cards and other postal forms upon customer request.
- Identified incorrect or incomplete address information on packages prior to delivering them.
Education
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY12.2015
Skills
- Claims investigation
- Repair cost estimation
- Insurance documentation
- Customer communication
- Damage assessment
- Vehicle inspection
- Time management
- Computer skills
- Customer service
- Multitasking and organization
- Vehicle assessment
- Attention to detail
- Total loss evaluation
- Auto repair estimation
- Multitasking capacity
Certification
NYS AUTO DAMAGE ADJUSTER
Languages
Spanish
Professional
Timeline
Service Advisor
Caliber Collision
01.2026 - Current
Auto Adjuster
MR.RIM REPAIR & AUTO BODY
01.2025 - Current
Auto Adjuster
FAME COLLISION
10.2022 - 01.2025
CORRECTION OFFICER
NYC Department Of Corrections
07.2017 - 10.2022
LETTER CARRIER
United States Postal Service, USPS
07.2014 - 07.2017
Associate of Science - Criminal Justice
Nassau Community College