Hi, I’m
Keith Whitaker
Prescott Valley,AZ
Summary
Dynamic construction professional with a proven track record at Whitaker Brothers Construction, excelling in operations management and customer relations. Successfully directed projects, enhancing safety protocols and achieving financial growth through strategic planning. Skilled in team oversight and contract management, fostering strong client relationships that drive repeat business and referrals.
Overview
33
years of professional experience
1
Certification
Work History
4 Season Restoration LLC
Office Manager/Marketing and Laborer
07.2025 - Current
Job overview
- Streamlined office operations by implementing efficient scheduling and resource allocation processes.
- Managed vendor relationships to ensure timely procurement of office supplies and services.
- Identified areas for process improvement, resulting in enhanced workflow efficiency across the office.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
Whitaker Brothers Construction
Owner
08.1997 - 01.2019
Job overview
- Directed project management from inception to completion, ensuring adherence to timelines and budgets.
- Oversaw procurement of materials, negotiating contracts with suppliers for cost-effective solutions.
- Implemented safety protocols, enhancing workplace safety and compliance with industry regulations.
- Mentored staff on construction techniques, improving skill levels and operational efficiency.
- Developed strategic relationships with clients, fostering trust and driving repeat business opportunities.
- Analyzed project performance metrics, identifying areas for process improvements and cost savings.
- Streamlined operations by adopting new technologies, increasing productivity across multiple job sites.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
L.H. Kreger and Sons Roofing
Roofing and Siding Foreman/Installer
01.1993 - 07.1997
Job overview
- Supervised installation teams to ensure quality and compliance with safety standards.
- Coordinated material deliveries and managed inventory for efficient project execution.
- Trained new crew members on proper installation techniques and safety protocols.
- Conducted regular site inspections to maintain high workmanship standards.
- Contributed to business growth by consistently completing projects within budget constraints while maintaining excellent client relations throughout the process.
- Maintained clean and organized job sites, promoting a professional appearance and reducing potential hazards.
- Ensured compliance with building codes and regulations by staying up-to-date on industry standards and best practices.
- Developed a reputation for resolving complex installation challenges quickly without compromising quality or safety standards.
Education
LaPorte High SchoolLa Porte, IN
High School Diploma from Standard
06.1993
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Operations management
- Business management
- Staff management
- Team oversight
- Employee development
- Contract management
- Sales management
Certification
OSHA 10 Certification
Timeline
Office Manager/Marketing and Laborer
4 Season Restoration LLC
07.2025 - Current
Owner
Whitaker Brothers Construction
08.1997 - 01.2019
Roofing and Siding Foreman/Installer
L.H. Kreger and Sons Roofing
01.1993 - 07.1997
LaPorte High School
High School Diploma from Standard