Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Keith White

Keith White

Fayetteville,NC

Summary

Results-driven Class A CDL Driver with CarMax, recognized for exceptional route planning and a clean MVR. Proven adaptability in diverse conditions, ensuring timely deliveries while upholding DOT compliance. Strong work ethic and effective communication skills help build relationships across the region with management, customers and dispatchers, contributing to operational efficiency and safety on the road.

Overview

28
28
years of professional experience

Work History

Class A CDL Driver

CarMax
08.2004 - 03.2025
  • Demonstrated strong adaptability in navigating various weather conditions, road hazards, and traffic situations while maintaining safe operations at all times and adhering to DOT regulations.
  • Completed deliveries on-schedule by planning good routes and efficiently completing Customer Transfers.
  • Kept records of miles driven, fuel expenses, and delivery information for reporting purposes.
  • Coordinated closely with dispatchers for real-time updates on route changes or potential delays due to unforeseen circumstances.
  • Occasionally planned and dispatched routes for the North Carolina Fleet region when necessary.

Parts Specialist

CarMax
09.2002 - 08.2004
  • Issued parts to technicians to complete customers' repairs.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Received and restocked product, keeping shelves full and ready for technical repair.
  • Provided training to new team members on best practices in parts management, fostering a culture of continuous improvement within the department.

Service Advisor

CarMax
09.2000 - 09.2002
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Assisted in training new Service Advisors, sharing best practices for effective communication and problem-solving skills.
  • Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
  • Contributed to team goals by proactively identifying opportunities for process improvements within the service department.

Inventory Specialist

CarMax
07.1997 - 09.2000
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors when receiving or tracking vehicles.
  • Helped to build relationships with vendors and maintained them in good standing for the duration of the position.

Education

Automotive Technology - Automotive Diagnostic And Repair

Lincoln Technical Institute
Columbia, MD

High Point High School
Beltsville, MD

Skills

  • Team oriented
  • Strong work ethic
  • Pretrip inspections
  • Safe driving practices
  • Defensive driving techniques
  • Flexible schedule availability
  • Effective communication
  • Route planning expertise

Accomplishments

    Received President’s Club Award for top Driver in the region 4x.

    Received yearly bonus consistently for 20 years by safe driving and HOS compliance.

    Successfully trained 30+ new hires on various assignments and equipment.

Timeline

Class A CDL Driver

CarMax
08.2004 - 03.2025

Parts Specialist

CarMax
09.2002 - 08.2004

Service Advisor

CarMax
09.2000 - 09.2002

Inventory Specialist

CarMax
07.1997 - 09.2000

Automotive Technology - Automotive Diagnostic And Repair

Lincoln Technical Institute

High Point High School

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Keith White