Summary
Overview
Work History
Education
Skills
Timeline
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Keith Williams

Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing 37 years of related experience. Highly effective at building productive relationships with customers and colleagues. Team player and people person with background in wholesale HVAC sales, Industrial chemical sales and Generac whole house generator sizing and sales . Provided superior customer service by responding to requests, inquiries, concerns and suggestions. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Accomplished Sales Representative with career history marked by numerous sales awards, recognition and recommendations. Track record of exceeding sales, service and client quotas. Successful experience as leader and mentor to junior sales professionals. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

41
41
years of professional experience

Work History

Driver

Transit Plus
08.2024 - 10.2024
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.

Project Coordinator

AirSouth Cooling And Heating
05.2022 - 05.2023
  • Coordinated presentations for customers and project members to detail project scope, progress and results.
  • Wrote technical narratives to document processes and design changes.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Engaged with customers to build rapport and loyalty.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.

Salesman

Generator Power Solutions LLC
03.2021 - 04.2022
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
  • Organized sales paperwork, presented proposals and finalized contracts.

Sales Representative

Primrose Oil Company
10.2020 - 05.2021
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Established new accounts through cold calling and personal visits to potential customers.

Sales Representative

Easy Rest Adjustable Sleep Systems
07.2020 - 10.2020
  • Met customers in homes to discuss and demonstrate products.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Built strong rapport with clients by understanding needs and clearly explaining products
  • Quoted prices, credit terms and other bid specifications.
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Completed customer contracts and warranties as part of administrative aspects of sales.
  • Worked independently with minimal supervision.

Sales Specialist

Hill Manufacturing Company LLC
10.2019 - 06.2020
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Interacted with approximately 6-8 customers daily to provide personalized product guidance, resolve issues and open new accounts.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Provided first-rate service to all customers and potential customers.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Serviced existing accounts on regular basis to maximize revenue.

Sales Associate

R.E. Michel Company Inc
08.2014 - 07.2019
  • Boosted sales by conferring with customers to evaluate stocking requirements and recommend best-fit company offerings.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Recorded accurate and efficient records in customer database.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exhibited proven ability to set and achieve company defined sales goals.
  • Developed, maintained and utilized diverse client base.
  • Maintained current knowledge of all evolving changes in HVAC marketplace.
  • Built relationships with customers and community to promote long term business growth.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Worked independently with minimal supervision.
  • Exceeded sales goals by 18% For 4 consecutive years.

Account Manager

Johnstone Supply
04.1992 - 07.2014
  • Visited customer locations to determine needs, set up contracts and provide training.
  • Met existing customers to review current services and expand sales opportunities.
  • Met or exceeded sales, customer service and loyalty program standards.
  • Facilitated sale of HVAC controls and supplies to customers.
  • Exhibited proven ability to set and achieve company defined sales goals.
  • Demonstrated consistent track record of overachieving sales quotas.
  • Oversaw 80 accounts bringing in more than $1,5000.00 per year.

Outside Sales

Climate Supply
04.1984 - 04.1992
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Promoted and up-sold products and services to meet needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products and services.
  • Identified and qualified accounts to assess revenue potential.
  • Asked appropriate open-ended questions to discover prospects' needs and requirements.
  • Visited customer locations to determine needs, set up contracts and provide training.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.

Education

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Quitman High School
Quitman, MS

Skills

  • Product promotions
  • Sales training
  • HVAC product knowledge
  • Product and service sales
  • Cold calling
  • Interpersonal skills
  • Contracts
  • Client
  • Customer service
  • Database
  • Delivery
  • Features
  • HVAC
  • Inventory
  • Pricing
  • Profit
  • Relationship building
  • Sales
  • Sales training
  • Strategic
  • Supervision
  • Prospecting Skills
  • Sales Goals
  • Invoicing
  • Client Needs Assessment
  • Sales Reporting
  • Product Knowledge
  • Product Sales
  • B to B sales
  • Account management
  • Product restocking
  • Cleaning procedures
  • Shelving of products
  • Customer relationships
  • Relationship development
  • Account servicing
  • Sales Closing
  • Generac sizing expertise
  • Needs assessment

Timeline

Driver

Transit Plus
08.2024 - 10.2024

Project Coordinator

AirSouth Cooling And Heating
05.2022 - 05.2023

Salesman

Generator Power Solutions LLC
03.2021 - 04.2022

Sales Representative

Primrose Oil Company
10.2020 - 05.2021

Sales Representative

Easy Rest Adjustable Sleep Systems
07.2020 - 10.2020

Sales Specialist

Hill Manufacturing Company LLC
10.2019 - 06.2020

Sales Associate

R.E. Michel Company Inc
08.2014 - 07.2019

Account Manager

Johnstone Supply
04.1992 - 07.2014

Outside Sales

Climate Supply
04.1984 - 04.1992

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Quitman High School
Keith Williams