Keith Williamson

• Responsible for growth and management of 5 service lines within organization including specialty surfaces and bed frames, surgical lasers and services, clinical engineering services, instrument sharpening and repair, and MME related to census.
• Specialize in clinical wound care knowledge and surfaces to create targeted outcomes.
• Coordinating with operational leadership and staff for effective implementation of products and timeline execution.
• Demo/trial products to fit customer needs and help with integration into their environment.
• Cold calling on wound care, OR, supply chain, bio med, c-suite, ER.
• Performed several on site assessments of hospital equipment flow, availability, and functionality.
• Strategic planning and growth of 30+ million-dollar territory.
• Presenting territory growth plans to internal executives.
• Award winning sales territory exceeding plan multiple years.
• Developed long lasting relationships with major IDN's throughout DMV.
• Collaborated with multiple GPO representatives to uncover needs of customers and costs savings.
• Great understanding of GPO's.
• Uncovered multiple opportunities creating 2 million + in pipeline.
• Established successful account relationships with supply chain, wound care, clinical engineering, c-suite, and OR by building rapport and maintaining consistent communication.

• Demonstrated products and specific features at customer locations and special events.
• Identified prospect needs and developed appropriate responses along with information on suitable products and services.
• Branded products through effective salesmanship and maintained long-term relationships with clients.
• Consulted with C - Level Executives to establish new business partnerships through exploratory and informative meetings focused on value and benefits of device solutions.
• Maximized business potential by providing excellent customer service and ensuring 100% client retention.
• Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Addressed each customers' needs and wants to recommend suitable product options.
• Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
• Monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Networked at events and by phone to expand business profits and revenues.
• Projected to close 2021 115% to budget.

• Prepared timely and accurate reports each day outlining the equipment for facilities and billing data.
• Proposed additional service options to clients to capitalize on upsell opportunities.
• Enhanced online presence to take advantage of dynamic conditions and unique platform opportunities.
• Documented customer habits and preferences and recommended product and service updates to management.
• Supported key promotions by contacting established and potential customers to discuss offerings.
• Demonstrated products and specific features at customer locations and special events.
• Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
• Prepared and delivered product presentations and answered questions about specialty bed fames and mattresses to increase sales.
• Prepared and delivered product presentations and answered questions about specialty bed fames and mattresses to increase sales.
• Facilitated upselling by cultivating productive relationships with clients, including woundcare teams, directors of nursing, and directors of supply chain.

• Effectively assessed applicants regarding whether or not they would be able to perform well in a particular role.
• Sourced and recruited candidates using a variety of outlets, such as job postings, social media, job boards, trade schools, job fairs, networking events, transition agencies, etc. using all media channels available, i.e. email, phone, Skype, etc.
• Developed relationships with prospective and current talent and sought out and recommended creative ways to source talent.
• Negotiated unique compensation packages (wages, benefits, etc.) to attract and close candidates.
• Communicated details of new assignments and managed contractors while on assignment.
• Maintained relationships with Technical Professionals to gain industry knowledge and obtain referrals.
• Reviewed resumes and cover letters and assessed interview performance- making suggestions and role playing when needed.
• Completed pre-screening activities to include employment verification/references, background/drug screening and clearances.
• Scheduled interviews and prepared/advised candidates beforehand.
• Administered and submitted hiring paperwork and assist with new hire orientation.
• Identified, developed and maintained recruiting metrics or key performance indicators. • Understood contract and program requirements and remained current on changes.

As the sole fully aligned recruiter supporting the DoD and Government Services Vertical, I was responsible for training and mentoring recruiters temporarily aligned to the vertical, assist in training newly promoted account managers, and counsel high leadership and sales team on programs to target and industry trends. Responsibilities included breaking introductions between sales teams and Program Managers, Government Leads, Deputy PMs, Hiring Managers, and any other strategic relationships with current and future clients.
• Joined and participated in industry associations and groups who provided opportunities for greater marketing of our company and the roles the business requires.
• Partnered with TEKsystems sales team to identify top accounts and target skill sets across the D.M.V.
Developed appropriate and effective questions in conjunction with hiring managers to assess candidate energy, aptitude and attitude while also ensuring compliance.
• Created and maintain a staffing plan for the D.M.V to determine appropriate actions and staffing levels.
• Created a talent pipeline to ensure a steady stream of qualified candidates.
Identified, developed and collaborate effective staffing strategies.
• Provided guidance and recommendations to commercial and government aligned recruiters as needed in terms of compliance, process, qualifications, etc.
• Participated in district and national calls where my input as a Government/DoD recruiter was requested.

As the studio manager I lead my team to become one the most successful studios in the nation. During my time here I increased membership sales from averaging 15-20 contracts a month to averaging 40 plus monthly. Through extensive training and guidance of my team we closed above the national average of all 300+ competing studios. In my short time as a manager we increased our membership base to 300+ averaging 45K in monthly sales.

• Planned, organized and scheduled work
• Ensured that the organization maintained an "open-door policy" so that employees felt they could openly discuss ideas and make suggestions
• Created policies and procedures for the company and ensured that all employees were properly trained on them
• Resolved client concerns quickly and professionally

Marketed and branded myself to develop a steady clientele base for personal training services. During this time I trained six steady clients three times per week at a privately owned gym. My clientele range from 14 to 50. Because of this gap it forced me to adapt to different training styles. I have trained both endurance athletes and strength athletes as well. Personal training allowed me to develop great sales and interpersonal skill.

• Greeted all members in a professional and friendly manner
• Developed safe and effective exercise programs for all members
• Developed challenging and effective workouts to meet specific customer needs

As the lead exercise technician I was responsible for scheduling all technicians. During this time I also prepared all documentation to train techs on any new policy and procedure changes and/or new techniques. Daily i'd assist in the care and guidance of 60-80 patients with varying injuries from knee surgeries to general back pain. During my time as the lead tech we became the number 2 clinic for patients seen and quality care. This job required developing great multi tasking and problem salving skills.

• Responded to customer requests via telephone and email
• Analyzed departmental documents for appropriate distribution and filing
• Copied, logged and scanned supporting documentation
• Verified data integrity and accuracy

During my time as the assistant manager our stores' sales exceeded all stores within our region during the summer months. Daily tasks would include exceeding daily average sales goals, handling and documenting thousands of dollars worth of sales, leading and motivating sales associates. Vitamin world allowed me to develop highly effective sales tactics and leadership skills.

• Recruited, interviewed and hired individuals who would add value to the team while bringing a wealth of experience from customer service/sales backgrounds
• Coached the team on effective up-selling and cross-selling methods
• Immediately addressed problems with customers to promote quick and successful resolution