Keith Workman
Verizon Wireless
AKRON,OH
11
years of professional experience
Adaptable Sales Agent experienced in assumptive closing techniques and side selling. Delivered growth through building trust and using knowledge of evolving services, policies, and account management. Strong data oriented technical background and proven interpersonal communication with a variety of clients.
Work History
Sales Representative
4 Years 11 Months- Achieve sales targets through creative solutions and various sales techniques.
- Implemented upselling techniques, contributing to steady growth to customer base.
- Led in store for technological issues and POS system troubleshoots.
- Trained new employees on sales processes and customer service best practices.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Job Coach
8 Months- Worked with clients suffering from mental and physical disabilities to not only find a job, but maintain said job.
- After obtaining employment, worked with them during their training phase to judge their abilities and confidence. Along with on-site visits throughout the week until comfortable. Followed by regular check-ins and employment reviews.
- Collaborated with psychologists to create tailored job placement opportunities.
- Made available to adjust and meet each clients needs on an individual basis.
Education
Bachelor of Science - Communications
- Awarded second in High School Economics competition.
- Degree Concentrations in: Computer science & Economics
Skills
Computer literacy
Sales presentations & Closing
Data visualizations
Staff training
Lead generation
Competitor research
B2B/B2C sales
Data gathering
Timeline
Sales Representative
Verizon Wireless
09.2021 - CurrentRead More
Job Coach
Human Benchmark Services
07.2015 - 03.2016Read More
University of Louisville
Bachelor of Science from Communications
Read More