Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Keith Wyatt

Laurel,MD

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Associate Manager

HERTZ
03.2022 - Current
  • Assist with customers needs to create an unforgettable experience
  • Achieve personal goals and margin goals set for the location
  • Grow sales by utilizing various sales tactics
  • Create and schedule reservations for customers
  • Make sure vehicles are presentable for customers
  • Work closely with branch manager to learn how to operate location

Server/Waiter

Brookdale Senior Living Inc.
08.2015 - 08.2020
  • Recognized for exceptional teamwork
  • Printed and distributed menus to all residents
  • Assisted all residents in any allergies, questions about menu items and made recommendations upon request
  • Communicated effectively in fast paced and sometimes hostile environments to ensure all residents were happy and accommodated accordingly
  • Key Accomplishments:
  • Store food in designated containers to prevent spoilage and increase shelf life
  • Serve food and beverages to seniors
  • Prepare specialty dishes to seniors upon request
  • Exemplified problem solving skills Interacting with conditional senior residents
  • Assisted them to other parts of facility and assigned rooms

Administrative Director

World Missions Extension Center
05.2013 - 08.2019
  • -Worked closely with the Director to develop strategies and to identify potential opportunities to expand and grow the program with membership and service
  • Supervised and maintained the well-being of all the employees in different locations
  • Computing employees time and attendance and assisted with weekly schedule making
  • Key Accomplishments:
  • Collaborated with other team leads and organization partners to develop compelling effective content for community outreach
  • Gave community engagement updates, and other important input/information during board meeting
  • Wrote high-level notes in meetings and reported to Director
  • Coordinate appointments and processes unexpected changes of provider schedules/rescheduling
  • Established meeting logistics, schedule /room set up; copying, distributing briefing materials, and recording meeting minutes

Administrative Intern

World Missions Extension Center
05.2012 - 08.2012
  • Performed administrative duties in the Directors suite efficiently to include mail distribution, processed and filed essential records, answered the phone, scanned/faxed documents transmitted and received messages and provided excellent customer service
  • Scheduled and coordinated all staff meetings in Microsoft Outlook and prepared briefing documents for participants
  • Organized and maintained office files, records, manuals and related materials in accordance with established policies and procedures
  • Assisting the camp counselors with children

Education

Bachelor of Arts - Business Administration

Western Governors University
Salt Lake City, UT
05-2025

Associate of Arts - Business Administration

Anne Arundel Community College
Arnold, MD
05.2020

Skills

  • Administrative assistance
  • Researching procedures
  • Analyzing information
  • Verbal communication
  • Written communication
  • Customer service
  • Microsoft Office Suite
  • Staff management
  • Strategic planning
  • Operations management
  • Promotional materials development
  • Staff training and development
  • Project management
  • Results analysis
  • Sales coaching
  • Marketing management

Certification

  • Microsoft Office Specialist, Excel, Word, PowerPoint Certifications – Microsoft Corporation.
  • Information Technology Infrastructure Library (ITIL) Foundation Certificate in IT Service Management - Western Governors University


Timeline

Associate Manager

HERTZ
03.2022 - Current

Server/Waiter

Brookdale Senior Living Inc.
08.2015 - 08.2020

Administrative Director

World Missions Extension Center
05.2013 - 08.2019

Administrative Intern

World Missions Extension Center
05.2012 - 08.2012

Bachelor of Arts - Business Administration

Western Governors University

Associate of Arts - Business Administration

Anne Arundel Community College

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Keith Wyatt