Keith C Patterson
Project Manager
Summerville,SC
Summary
Dynamic and team-oriented IT Project Manager with 15 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization performance and identifying opportunities for process improvements. First-rate communicator well versed in stakeholder management, problem solving, and leadership with 15 years’ experience in support of Department of Defense (DoD) projects.
US Government Top Secret Security Clearance.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
Work History
Subject Matter Expert/Team Leader
Professional Software Engineering
North Charleston, SC
01.2019 - Current
- Plan and schedule requirements team activities, provide mentoring and leadership to team members.
- Developed comprehensive requirements documentation, training analysis, curriculum development and instructional design for US Navy Common Submarine Radio Room (CSSR) project.
- Created 150+ storyboards and procedural guides to support Multi Reconfigurable Training Simulator (MRTS) software development efforts.
- Initiate oral, written, and virtual communication with project stakeholders in form of bi-weekly project status, risk, change, and schedule reports.
- Administer customer relation activities such as developing customer satisfaction surveys, communicating with customers, and providing thorough responses to customer feedback.
- Identify project risks, assess impact of risks and create innovative solutions to project risks.
- Researched and investigated project requirements.
Training Specialist III
Grove Resource Solutions Inc
North Charleston, SC
09.2018 - 01.2019
- Develop entire package of curriculum, presentations, training aids, quick reference guides to support Mobile User Objective System (MUOS) new equipment training.
- Create schedules and work breakdown structures (WBS) for MUOS training team.
- Communicated with customers to coordinate new equipment training event and limited user evaluations with CONUS and OCONUS Marine Corps units.
- Provided 5 in-person training events involving oral instruction on SATCOM terminals, tactical radio applications, and computer systems.
- Tracked students and instructors leaves, attendance, scores and overall performance in databases.
- Accountable for COMSEC and classified items in accordance with security directives.
Training Analyst Senior
Scientific Application International Corporation, SAIC
North Charleston, SC
01.2017 - 09.2018
- Develop meticulous technical documentation such as 5 course curriculum training package, 3 quick reference guides, and numerous project documents.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Create monthly workflow schedules to ensure training team stays on task and schedule.
- Provided (2) 2-week classroom instruction courses on SATCOM terminals, tactical radio applications, and computer systems.
- Preform post-training data analysis for curriculum quality assurance and optimization.
- Contributed subject matter expertise to monthly project meetings, recommending process improvement and project change recommendations.
Trainer III
MANDEX Inc
North Charleston, SC
02.2016 - 12.2016
- Developed 9 lesson plan Enterprise System Administrator training curriculum for Marine Corps Intelligence programs.
- Created monthly training team schedules for training events and daily operations.
- Improved operations through innovative problem solving, consistent hard work and dedication.
- Establish communication with Marine Corps units to coordinate training events.
- Provide assistance to software integration and developer teams by conducting validation and verification of engineering releases.
Instructional Systems Developer/Team Leader
BAE Systems Inc
North Charleston, SC
07.2015 - 02.2016
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Develop curriculum packages for AIE 2+ system utilizing ADDIE method.
- Plan, conduct and evaluate AIE 2+ training evolutions. Create AIE 2+ Technical Manual (TM). Update AIE2+ Computer Based Trainer (CBT).
- Facilitated project status meetings and coordinated service efforts.
- Conducted troubleshooting on mechanical and technical AIE2+ system components.
Senior Training Specialist/Team Leader
Vencore Inc
North Charleston, SC
08.2010 - 06.2015
- Create development schedules, training plans and coordination efforts for over 20 training events.
- Designed 5 courses of technical curriculum utilizing Microsoft Office to include but not limited to; instructor lesson plans, student handouts, pocket guides, and power point presentations.
- Made decisions independently and collaboratively on training-related challenges.
- Preform post-training data analysis for curriculum quality assurance and optimization.
- Assisted Project Manager with contract proposals for new government contract awards.
Instructor II
L-3 Communications
North Charleston, SC
08.2008 - 08.2010
- EPLRS Training Team Lead
- Performed curriculum development using MS Office products and MS SharePoint
- Provided communication systems SME support for US military events
- Coordinated training events and maintained training records.
PC & Telephone Intermediate Repairer
United States Marine Corps
Jacksonville, NC
05.1999 - 06.2008
- MOS - 2847; Rank - Sergeant
- Communications Maintenance Chief for Alpha Company, 7th Communications Battalion
- Coordinated all communication system maintenance efforts for Alpha Company
- Tracked and accounted for all gear entered into maintenance cycle
- EPLRS Chief for 2nd Marine Division
- Designed tactical communication RF networks and IP computer networks
- Performed hardware and software maintenance on communication and computer equipment
- Performed managerial and administration activities as Shop Chief and Platoon Sergeant
- Honorable Discharge.
Education
Master of Science - Project Management
Charleston Southern University
Charleston, SC 01.2020 - 08.2021
Bachelor of Science - IT Project Management
American Military University
Charles Town, WV 09.2014 - 05.2018
Associate of Science - Web Publishing
American Military University
Charles Town, WV 01.2013 - 11.2014
Skills
Project planning and development
Advanced problem solving
Project Management
Software Development Lifecycle
Testing and Conversion Plans
Systems Design Documentation
Oral Communication
Written Communication
Attention to Detail
Stakeholder Management
Customer Relations
Risk Mitigation
Volunteer Warrior Surf Foundation
Created project plan for annual charity gala.
Timeline
Master of Science - Project Management
Charleston Southern University
01.2020 - 08.2021
Subject Matter Expert/Team Leader
Professional Software Engineering
01.2019 - Current
Training Specialist III
Grove Resource Solutions Inc
09.2018 - 01.2019
Training Analyst Senior
Scientific Application International Corporation, SAIC
01.2017 - 09.2018
Trainer III
MANDEX Inc
02.2016 - 12.2016
Instructional Systems Developer/Team Leader
BAE Systems Inc
07.2015 - 02.2016
Bachelor of Science - IT Project Management
American Military University
09.2014 - 05.2018
Associate of Science - Web Publishing
American Military University
01.2013 - 11.2014
Senior Training Specialist/Team Leader
Vencore Inc
08.2010 - 06.2015
Instructor II
L-3 Communications
08.2008 - 08.2010
PC & Telephone Intermediate Repairer
United States Marine Corps
05.1999 - 06.2008