Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keith Durbin

Denton,TX

Summary

Dependable Technician with 8 years of experience monitoring and servicing systems, troubleshooting equipment, and ensuring equipment safety and performance through thorough inspections. Analytical and logical team player known for handling tasks quickly and accurately. Skilled in working independently without supervision. Dedicated to quality and always professional.

Overview

10
10
years of professional experience

Work History

Coffee Service Technician

Jaguar
Carrollton, TX
02.2023 - 04.2024
  • Completed warranty paperwork accurately and submitted it in a timely fashion.
  • Responded promptly to emergency service requests from customers.
  • Provided feedback to management regarding any changes needed in product design or installation procedures.
  • Demonstrated proper usage techniques for customers when introducing them to new equipment models.
  • Inspected customer locations for safety hazards related to the use of coffee machines.
  • Provided technical assistance to customers regarding proper operation of their coffee machines.
  • Diagnosed problems with coffee machines and provided repair solutions in a timely manner.
  • Resolved customer complaints by performing necessary adjustments or repairs.
  • Installed new equipment following manufacturer guidelines.
  • Ordered replacement parts as needed for repairs or upgrades to existing equipment.
  • Repaired faulty wiring on commercial-grade espresso makers and grinders.
  • Calibrated and tested coffee machines according to manufacturer specifications.
  • Troubleshot software issues associated with automated control systems on high-end espresso brewers.
  • Operated large machinery, power tools, and hand tools when performing repairs and installations.

Operator

B&B Forestry and excavation
Dodd City, TX
05.2022 - 02.2023
  • Connected hydraulic hoses, belts and mechanical linkages to tractors.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Loaded and offloaded rocks, debris and other materials from heavy equipment.
  • Inspected faulty equipment to identify and address root causes.
  • Drove and maneuvered equipment in successive passes over working areas to remove topsoil, vegetation or rocks.
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Compiled job cost estimates by determining detailed scope of projects and estimating material and labor costs.
  • Loaded both raw materials and finished components to support manufacturing and production processes.
  • Transported materials around construction sites to work locations.
  • Followed worker hand signals to align machines, cutterheads or depth gauge makers with reference stakes and guidelines.
  • Loaded and moved dirt, rocks, equipment and materials.
  • Identified hazardous materials on job sites and took action to mitigate and enhance safety.
  • Turned valves to control air or water output of compressors or pumps.
  • Maintained equipment on-site with regular maintenance and repairs.
  • Operated excavators and other construction equipment to properly grade land.
  • Operated equipment to remove debris, snow or other equipment from streets and work areas.
  • Operated digging and transporting equipment to efficiently fulfill project requirements.
  • Used hitches to select and fasten bulldozer blades or other attachments to tractors.
  • Inspected and replaced worn vehicle parts to maintain safety and longevity.
  • Positioned or moved loads in response to hand or audio signals from crew members.
  • Adjusted handwheels and depressed pedals to control blades, buckets and scrapers.
  • Operated front end loader to move dirt and different base materials.
  • Checked fuel supplies at sites to verify adequate availability.
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
  • Built picket fences by nailing pointed slats to rails.
  • Used welding equipment to fuse metal fencing components together.
  • Identified and measured fence location to determine optimal locations to meet project requirements.
  • Constructed metal, chain link and wooden fences and borders.
  • Operated disc grinder to smooth out, weld or grind parts.
  • Built and performed repairs on retaining walls and trellises.
  • Used spades and augers to dig fence post holes.
  • Stretch wire and wire mesh between posts.
  • Planned and laid out work according to prepared sketches and blueprints.
  • Used measuring and marking equipment to measure and mark site locations or placement of structures or equipment.
  • Removed materials and tools and cleaned up job site after project completion.
  • Measured and aligned posts using levels and bobs to verify alignment and achieve professional finished looks.
  • Assembled, packed and shipped fence panels with selected packing devices and shipping containers to protect load shipment.
  • Created postholes with appropriate equipment, including spades and posthole diggers and backfilled holes with dirt or concrete to secure fencing.
  • Measured properties and documented information.
  • Marked and laid out fence lines and pole locations in accordance with work order and project specifications.
  • Fastened fence gates into position using appropriate tools.
  • Used estimation skills to determine materials and labor hours required for job.
  • Attached rails and tension wire along bottoms of posts to form fencing frames.
  • Positioned and clamped work pieces together to assemble jig fixtures.
  • Sawed lumber and cut metal tubing to required lengths for fencing rails.
  • Completed work in different weather conditions and on diverse ground types.
  • Loaded fencing materials and tools onto trucks for transport to job site.
  • Followed safety guidelines for using tools, equipment and heavy machinery to avoid accidents and injury.
  • Verified vertical alignment of posts, utilizing plumb bobs and spirit levels.

Technician

Defender Supply
Argyle, TX
09.2014 - 05.2022
  • Communicated directly with equipment vendors for defective parts return.
  • Managed quality control and maintained high level of customer satisfaction.
  • Managed workflow and productivity of lower-level technicians to keep projects on task.
  • Examined complaints, suggested improved methodologies and recommended system enhancements to promote positive customer service experience.
  • Inspected and validated repairs before delivery.
  • Operated various diagnostic tools to determine repair plans.
  • Troubleshot systems and equipment and ran tests to make effective recommendations.
  • Trained customers on proper operation, maintenance and safety of newly installed equipment.
  • Used bolts, rivets and screws to fasten parts.
  • Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Delivered on-the-job training and development initiatives to new hires and contractors.
  • Followed safety practices to safeguard against injury and damage to property.
  • Maintained test equipment to safety standards to drive process integrity and data validity.
  • Utilized hand tools and epoxy to safely splice cables.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Updated logs and job reports for completed and pending service calls at shift end.
  • Disassembled and repaired damaged sections and fabricated replacements.
  • Contacted customers prior to date of scheduled installation to verify appointment.
  • Restored product condition using proven techniques.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Negotiated with vendors and suppliers to source replacement parts.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Performed timely and reliable service in shops and outdoors in variable weather conditions.
  • Wired equipment while following safe electrical procedures to eliminate risk.
  • Followed building standards and codes during unit installations.
  • Tested and troubleshot systems to alleviate potential issues.
  • Removed systems and fixtures to prepare for replacements.

Education

Some College (No Degree) - Automotive Mechanics

University of Technical Institute
Irving

Skills

  • Effective Communication
  • Preventative Maintenance
  • Manufacturing Procedures
  • Attention to Detail
  • Safety Compliance
  • Machine Operation
  • Customer Service
  • Heavy Lifting
  • Punctual and Dependable
  • Teamwork and Coordination
  • Teamwork and Communication
  • Root Cause Analysis Participation
  • Packing Slip Verification
  • Strong Work Ethic
  • Following Instructions
  • Material Handling
  • Hand-Held Scanners
  • Punctual and Reliable
  • Quality Inspections and Reporting
  • Computer Skills
  • Health and Safety Regulations
  • Component Assembly
  • Production Documentation
  • Production Line Work
  • Workstation Equipment Monitoring
  • Defects Identification
  • Production Processes Knowledge
  • PPE Compliance
  • Banding Tools Operation
  • Machine Setup and Shutdown
  • Reading and Determining Measurements
  • Material Loading and Unloading
  • Picking and Packing
  • Good Communication
  • Safe Machine Operation
  • Materials Assembly
  • Incident Reporting

Timeline

Coffee Service Technician

Jaguar
02.2023 - 04.2024

Operator

B&B Forestry and excavation
05.2022 - 02.2023

Technician

Defender Supply
09.2014 - 05.2022

Some College (No Degree) - Automotive Mechanics

University of Technical Institute

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Keith Durbin