KEITH R VAN SICKLE
Pensacola,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
37
37
years of professional experience
Work History
Assistant Customer Service Manager
Big Lots Stores, Inc.
04.2010 - Current
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Conducted Hazmat and OSHA audits.
STORE MANAGER
Transworld Entertainment Corp. (FYE Stores)
09.1987 - 04.2009
- Operated and led all aspects of five stores while working for TWEC including: development of people, sales, inventory control and visual merchandising.
Education
High School Diploma - General
Fort Pierce Central
06.1986
Skills
- Customer service specialist
- Self motivated and able to motivate others
- Staff training & development
- Inventory control and shrinkage
References
Available on Request
Timeline
Assistant Customer Service Manager
Big Lots Stores, Inc.
04.2010 - Current
STORE MANAGER
Transworld Entertainment Corp. (FYE Stores)
09.1987 - 04.2009
High School Diploma - General
Fort Pierce Central
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