Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keitlyn Araya R

Rockwall,TX

Summary

Customer-focused professional with extensive experience in customer service roles. Recognized for delivering exceptional client support and achieving high customer satisfaction rates. Strong communication and problem-solving skills enable effective multitasking in fast-paced environments. Demonstrated success in enhancing operational processes to improve overall customer experience.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Toro Verde Nature Adventure Park
Puerto Rico, San Juan
02.2025 - Current
  • Answered customer inquiries via phone, email, and chat.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Front Desk Receptionist

Quality Inn Hotel
Detroit, MI
05.2023 - 11.2024
  • Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Created and managed digital and physical filing systems for records, correspondence, and other material.

Education

High School Diploma -

John F. Knnedy Highschool
Costa Rica
12-2020

Some College (No Degree) - Social Sciences

UIA
Costa Rica, SJ

Skills

  • Payment processing
  • Customer relationship management
  • Data analysis
  • Digital filing systems
  • Report generation
  • Customer service

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Customer Service Representative

Toro Verde Nature Adventure Park
02.2025 - Current

Front Desk Receptionist

Quality Inn Hotel
05.2023 - 11.2024

High School Diploma -

John F. Knnedy Highschool

Some College (No Degree) - Social Sciences

UIA

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