Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Keiv Southern

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner/Operator

Caring Carriers LLC
05.2021 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Trained and motivated employees to perform daily business functions.
  • Assessed income and expenses and adapted plans to improve profit levels.

Caregiver

Luv&Care
08.2019 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.

Cleaner

R plus R Building Services
04.2019 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.

Home Health Care Aide

Mysisterskeeper
04.2017 - 04.2018
  • Evaluated client progress toward established annual and quarterly goals.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Kept clients engaged in social networks and communities for personal health and growth. Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Assisted clients to support independence and well-being.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Administered medication as directed by physician.
  • Monitored progress and documented patient health status changes to keep care team updated.

Lead

RR Donnelley
07.2017 - 10.2017
  • Cultivated a strong company culture by fostering collaboration among team members and recognizing individual achievements.
  • Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
  • Handled complex logistical challenges in high-pressure situations while maintaining professionalism under tight deadlines.
  • Developed strong relationships with dispatchers and warehouse staff for seamless coordination of daily tasks.
  • Leveraged strong interpersonal skills when resolving conflicts among team members or addressing client concerns promptly and professionally.
  • Streamlined loading processes, ensuring accurate order fulfillment and reducing errors.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Acted as a mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.

Stocker

Target
11.2016 - 01.2017
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Answered customer questions and provided detailed product information.

Driver Helper

Bob's Discount Furniture
03.2016 - 04.2016
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • Maintained vehicle organization and cleanliness and reported any issues to driver.
  • . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
  • Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.
  • Assisted with shipment preparation and documentation to support accuracy and proper tracking.

Delivery Driver

Pizza Hut
01.2016 - 03.2016
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
  • Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Anticipated customers' questions and complaints and skillfully handled concerns.

Janitor

Imani Christian academy
06.2015 - 12.2015
  • Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
  • Contributed to the school''s positive atmosphere by promptly addressing any maintenance issues and reporting them to the administration.
  • Upheld a professional appearance while on duty by wearing appropriate attire and maintaining personal cleanliness standards, reflecting positively on the entire janitorial team.
  • Assisted in maintaining a healthy learning environment by deep cleaning classrooms, restrooms, and common areas on a consistent basis.
  • Collaborated with fellow janitorial staff members to develop efficient cleaning schedules and routines for optimal productivity.
  • Maintained positive relationships with school faculty and administration, fostering open communication channels for addressing issues promptly.
  • Responded to emergencies like spills or broken glass with speed and care, minimizing potential hazards for students and staff.
  • Assisted in the development of a more efficient cleaning routine by regularly evaluating janitorial processes and suggesting improvements when necessary.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Security Guard

Securitas Security Services USA, Inc
08.2015 - 11.2015
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.

Education

Diploma -

Imani Christian Academy
Pittsburgh, PA
06.2014

Skills

  • Leadership (10 years)
  • Communications (3 years)
  • Multitasking (5 years)
  • Time management (3 years)
  • Custodial Experience
  • Residential Cleaning
  • Commercial Cleaning
  • Home Care
  • Delivery Driver Experience
  • Caregiving
  • Strong Work Ethic
  • Senior Care

Certification

Driver's License

Awards

Leadership (June 2014)

Timeline

Owner/Operator

Caring Carriers LLC
05.2021 - Current

Caregiver

Luv&Care
08.2019 - Current

Cleaner

R plus R Building Services
04.2019 - Current

Lead

RR Donnelley
07.2017 - 10.2017

Home Health Care Aide

Mysisterskeeper
04.2017 - 04.2018

Stocker

Target
11.2016 - 01.2017

Driver Helper

Bob's Discount Furniture
03.2016 - 04.2016

Delivery Driver

Pizza Hut
01.2016 - 03.2016

Security Guard

Securitas Security Services USA, Inc
08.2015 - 11.2015

Janitor

Imani Christian academy
06.2015 - 12.2015

Diploma -

Imani Christian Academy

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Keiv Southern