Seasoned professional with 10 years of diverse experience, seeking a Remote role. Skilled in customer service, money handling, and home health care provision. Proven track record in leadership, managing shifts, and effective communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CPA
Caring People Dallas
03.2022 - Current
Managed comprehensive financial documentation, ensuring meticulous compliance with regulatory standards while providing strategic tax planning and financial analysis for Caring People, enhancing the organization's fiscal health and accountability.
Home Health Aide
An Nurse Angel Home Health
03.2020 - Current
Provide comprehensive assistance to patients in daily living activities, ensuring comfort and well-being
Support patients with personalized care plans tailored to their individual health requirements.
Nutrition Assistant
UT Southwestern Medical Center
11.2020 - 05.2021
Ensured timely and accurate delivery of meals to patients, adhering to dietary restrictions and preferences
Maintained effective communication with healthcare staff to optimize patient nutrition care.
Shift Leader/Manager
RaceTrac Petroleum, Inc.
08.2019 - 09.2020
Coordinated daily operations and led a team to ensure efficient shift transitions, maintaining a high standard of customer service and operational excellence
Managed financial transactions and developed staff schedules, optimizing resource allocation and workflow.
Head Cashier
Sprouts Farmers Markets
09.2018 - 08.2019
Supervised the front-end operations, ensuring efficient transaction processing and customer satisfaction
Maintained accurate financial records and upheld cash handling responsibilities to support store bookkeeping practices.
Call Center Customer Service Representative
AppStar Financial
03.2017 - 08.2018
Delivered high-quality customer service by addressing and resolving a diverse range of inquiries and challenges
Coordinated and scheduled appointments effectively, ensuring optimal time management and customer satisfaction.
Customer Service Associate
Lowes Home Improvement Stores
01.2016 - 08.2018
Provided exceptional customer service by assisting patrons with product selection, handling inquiries, and resolving issues, contributing to a positive shopping experience at Lowe's Home Improvement Stores.