Kekeletso Nkosi
Clinton,MD
Summary
Motivated individual experienced and efficient
knowledge in data entry, administration, customer service and education, well-grounded in delivering exceptional administrative support, dedicated customer service, with multitasking abilities, clerical and operational support, and record and
bookkeeping skills. A well-rounded employee with the motivation to always embrace change and acquire new skills, invested career advancement,
while contributing to organization's success and growth.
Overview
3
3
years of professional experience
Work History
Private Tutor
Kay's Book Cafe
09.2023 - Current
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
- Reviewed computer science class material with students to support discovery of correct answers to problems.
- Assessed student learning needs and provided relevant instruction to close knowledge gaps.
- Provided targeted support in specific subject areas where students struggled the most, enhancing overall academic success.
- Used variety of teaching methods to successfully help wide range of students.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Built strong rapport with students through active listening, empathy, and genuine interest in their success.
Child Care Provider
Euraupair
10.2022 - 10.2023
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Kept notes of behavior issues, food served, and medications administered to children.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Planned and guided age-appropriate tasks like reading, and crafts.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Managed daily routines including meals, naptime, and outdoor play sessions to maintain consistency for the children.
Teaching Assistant
Evungwini Secondary School
10.2021 - 09.2022
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Handled class records for attendance, assignment grades and course participation scores.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Administrative Assistant
Mlindela Water Solution
11.2020 - 09.2021
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Executed record filing system to improve document organization and management.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained databases to track and record customer data.
Education
Bachelor of Science - Business Management, Environmental Sciences And Ge
Monash University
05.2021
Skills
- Administrative Support
- Data Entry
- Document Management and Storage
- Database Management
- Accuracy and Attention to Detail
- Excel and MS Office proficient
- Document Preparation
- DBMS
- Customer Relationship Management
- Bookkeeping
- Attention to Detail
- Multitasking
Timeline
Private Tutor
Kay's Book Cafe
09.2023 - Current
Child Care Provider
Euraupair
10.2022 - 10.2023
Teaching Assistant
Evungwini Secondary School
10.2021 - 09.2022
Administrative Assistant
Mlindela Water Solution
11.2020 - 09.2021
Bachelor of Science - Business Management, Environmental Sciences And Ge
Monash University
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