Summary
Overview
Work History
Education
Skills
Timeline
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Keladry Brenna

Buena Park,CA

Summary

Adept at enhancing customer satisfaction and streamlining operations, my tenure at Walmart showcases a proven track record in efficient time management and strong communication skills. Spearheaded major remodels and implemented loss prevention strategies, significantly contributing to store success. My expertise in planogram execution and commitment to reliability have been pivotal in driving achievements.

Overview

12
12
years of professional experience

Work History

Overnight Modular Team Associate

Walmart
02.2024 - Current

Overnight Modular Team Associate

Walmart
02.2020 - 02.2024

Cashier

Walmart
06.2019 - 02.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Overnight Modular Team Associate

Walmart
01.2016 - 01.2019
  • Identified opportunities for improvement in product placement, resulting in more visually appealing displays that attracted customer attention.
  • Collaborated effectively with management and team members, fostering positive working relationships that contributed to overall store success.
  • Maintained cleanliness in all areas of the store, contributing to a pleasant shopping experience for customers during daytime hours.
  • Streamlined product shelving processes for improved efficiency and time management.
  • Enhanced store presentation by diligently organizing and setting up merchandise displays.
  • Ensured timely completion of projects through efficient use of time-management skills during overnight shifts.
  • Contributed to the successful completion of major remodels, updating store layout according to corporate guidelines.

Overnight Customer Service Manager

Walmart
12.2014 - 12.2015
  • Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
  • Collaborated with daytime management team to ensure seamless transitions between shifts and maintain high levels of customer service.
  • Reduced customer wait times with a proactive approach to managing queues, prioritizing tasks, and delegating responsibilities.
  • Implemented loss prevention strategies during overnight hours to minimize theft occurrences and protect store assets.

Overnight Cashier

Walmart
05.2013 - 12.2014
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Pushed out large amounts of new stock during slower overnight hours.
  • Ensured store security by following safety protocols, including locking doors after hours and monitoring surveillance cameras as needed.

Overnight Maintenance Associate

Walmart
09.2012 - 05.2013

Education

No Degree - Cultural Anthropology

Cypress College

Skills

  • Strong Communication Skills
  • Reliability and punctuality
  • Shelf Organization
  • Deadline Adherence
  • Stock replenishment
  • Store maintenance
  • Sales Support
  • Planogram Execution
  • Merchandising expertise
  • Efficient time management
  • Maintaining safety
  • Hazmat and Claims procressing

Timeline

Overnight Modular Team Associate

Walmart
02.2024 - Current

Overnight Modular Team Associate

Walmart
02.2020 - 02.2024

Cashier

Walmart
06.2019 - 02.2020

Overnight Modular Team Associate

Walmart
01.2016 - 01.2019

Overnight Customer Service Manager

Walmart
12.2014 - 12.2015

Overnight Cashier

Walmart
05.2013 - 12.2014

Overnight Maintenance Associate

Walmart
09.2012 - 05.2013

No Degree - Cultural Anthropology

Cypress College

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Keladry Brenna