Kelaire Allison
Coral Springs,USA
Summary
Dynamic Project Manager with a proven track record at Allison's Scaffolding, adept in leading cross-functional teams to surpass goals with limited resources. Excelled in customer service and project management, showcasing exceptional organization and leadership. Mastered time-sensitive deliveries at Infinite Zenith Logistics, LLC, enhancing customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
Work History
UNARMED SECURITY OFFICER
raymarc security and investigation LTD
Mandeville, Jamaica
01.2016 - 05.2019
- Performed foot patrols throughout designated areas to ensure compliance with security regulations
- Maintained a high level of professionalism while interacting with customers, clients and the public
- Monitored CCTV cameras to ensure the safety of personnel and visitors onsite
SERVICE ADVISOR
Jiffy Lube
pompano beach, USA
02.2020 - 09.2021
- Provided excellent customer service to all guests, demonstrating strong communication and problem-solving skills
- Scheduled service appointments for customers
- Advised customers on automotive maintenance and repair services
AMAZON DELIVERY DRIVER
infinite Zenith logistics,LLC
Orlando, USA
06.2022 - 10.2022
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames
PROJECT MANAGER
Allison's Scaffolding
Mandeville, Jamaica
09.2023 - Current
- Successfully managed projects with tight deadlines and limited resources
- Coordinated team members to ensure tasks were completed on time and within budget
- Collaborated with cross-functional teams across multiple departments to achieve goals
Delivery Specialist\Retail Service Specialist
Oreily's Auto Parts
Coral Springs, FL
09.2024 - Current
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
- Documented all delivery transactions accurately, contributing to efficient inventory management practices.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Attended to customer complaints and processed product return or replacement requests.
- Assisted customers in making informed purchase choices and selecting products.
- Enhanced customer satisfaction by providing exceptional service and expert product knowledge.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Education
HIGH SCHOOL DIPLOMA -
victor Dixson High
06.2011
Skills
- Customer service
- Organization
- Marketing
- Time management
- Leadership
- Teamwork
- Project management
- Computer and Electronics
- Office Management
- Scheduling
Languages
English
Full Professional
patios
Full Professional
Timeline
Delivery Specialist\Retail Service Specialist
Oreily's Auto Parts
09.2024 - Current
PROJECT MANAGER
Allison's Scaffolding
09.2023 - Current
AMAZON DELIVERY DRIVER
infinite Zenith logistics,LLC
06.2022 - 10.2022
SERVICE ADVISOR
Jiffy Lube
02.2020 - 09.2021
UNARMED SECURITY OFFICER
raymarc security and investigation LTD
01.2016 - 05.2019
HIGH SCHOOL DIPLOMA -
victor Dixson High