Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelan Jones

Omaha,NE

Summary

Meticulous professional with a talent for juggling multiple tasks at once and working under stressful circumstances. Excellent interpersonal and communication skills. Outstanding problem-solving abilities and an analytical mindset. Proficient in collecting and compiling data and troubleshooting technical difficulties. Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency of team. Demonstrated success in building long-lasting relationships. Excited to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent team management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Trust and Safety Analyst- Content Review

Accenture
06.2022 - Current
  • Assess authenticity of account ownership and optimize algorithms to identify fraudulent accounts.
  • Improve machine classifiers to ensure safety of platform for all audiences.
  • Identified trends and common issues in submitted content, enabling targeted training for content creators.
  • Mentored 4 groups of new team members from APAC and NAMER in developing their skills as Content Reviewers while sharing knowledge on effective techniques for improving output quality.
  • Evaluated customer data to identify and prevent fraudulent activities.
  • Reviewed transactions and receipts to identify any suspicious activity.
  • Reviewed transactional data regularly to identify emerging trends or unusual activity warranting further investigation or action.
  • Collaborated with cross-functional teams to develop comprehensive anti-fraud policies and procedures.

Behavior Specialist Para and SPED Student Teacher

Omaha Public Schools
02.2018 - 05.2021
  • Utilized positive reinforcement to maximize desired behavior and educational outcomes.
  • Maintained accurate and confidential records of assigned students.
  • Crafted Behavioral Intervention Plans for individual students.
  • Supervised student behavior during daily academic routines to secure safety of students and staff.
  • Oversaw proactive crisis intervention training for campus employees.
  • Developed and maintained individualized skill-appropriate lesson plans.
  • Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
  • Informed parents of evaluation methods used to guide instruction and document progress.
  • Designed and addresses strategic goals by creating and introducing frameworks for department support.
  • Provided in-person, virtual, and hybrid instruction based on evolving school service models.
  • Carried out day-day-day duties accurately and efficiently.
  • Data tracking and collection, record management and reporting methods
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Taught students across multiple classifications and degrees of special needs.

Lead Program Specialist and Interim Asst. Director

BOYS AND GIRLS CLUB OF THE MIDLANDS
10.2016 - 11.2019
  • Serve as advocate for youth and families
  • Deliver academic, enrichment and literacy programs to youth and their families
  • Develop relationships and partnerships with BGC, Morton School staff and community partners
  • Manage and train new hires
  • Led team of 8-12 Program Specialist
  • Managed newsletter distribution for programs to increase student engagement.
  • Organized and managed program development from conception through successful execution.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Plan and Budget funds for purchases and field trips
  • Assist writing and editing weekly and monthly reports
  • Assist Site Coordinator in development of lesson plans
  • Responsible for data collection to provide to Site Coordinator
  • Design, plan and facilitate activities with groups of youth
  • Identify and seek to make available programs and services that meet mission and goals of Collective for Youth
  • Collect and set-up equipment needed prior to beginning of class
  • Handle discipline challenges and follow policies and procedures
  • Assist with planning and facilitation of special projects and events
  • Maintain community service resource information to promote available opportunities
  • Develop and maintain public relations strategies that increase awareness and utilization of Collective for Youth
  • Maintain current records of participant activities, time and other paperwork
  • Worked alongside other professionals to outline and implement program plans and objectives.
  • Established goals and created action plans to achieve goals.
  • Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
  • Monitored employee work and developed improvement plans.

Library Paraprofessional

Omaha Public Schools
08.2018 - 08.2019
  • Manages distribution of resources through online circulation system, prints barcodes, generates overdue and lost item notices and returns items to their proper locations
  • Prepares bibliographies and reports using a variety of digital and print resources
  • Check new materials in through library circulation system to ensure that catalog records, spine labels, and barcodes of items match
  • Jacket, barcode, stamp and add items to records in circulation system as needed
  • Assist with marketing of school library through development of engaging displays, shelf face-outs, brochures, flyers and announcements
  • Assist students and staff in locating information in both print and digital resources
  • Assist students in use of digital tools such as citation generators, word processing, and spreadsheets
  • Check out materials and equipment to students and staff
  • Check in and shelve materials accurately and quickly
  • Examine returned materials for need of repair
  • Gather and send materials to teachers upon request
  • Assist in supervision of students in library
  • Assist in inventory of materials and equipment
  • Repair books and other printed materials
  • Perform small repairs on audiovisual equipment and computers
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Placed books on proper shelves when returned to circulation.

ESL Paraprofessional

Omaha Public Schools
02.2018 - 08.2018
  • Ability to perform routine classroom management and maintenance duties
  • Ability to organize and retrieve materials and organize schedules according to guidelines
  • Knowledge of computers and ability to assist students with computers
  • Other duties as assigned by supervisory personnel
  • Provided literacy tools to students learning English
  • Evaluated student's efficiency in writing, speaking and understanding English
  • Compiled, maintained and filed reports, records and other documents required by school and district.
  • Evaluated and recorded various aspects of students' progress and reported information to parents.

Group Leader

KIDS CAN
10.2015 - 05.2016
  • Worked as a group leader for students at the after-school program
  • My responsibilities were to create relationships, create a fun and loving environment, as well monitor students
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety
  • Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation
  • Confer with management to discuss and resolve participant complaints
  • Meet with staff to discuss rules, regulations, and work-related problems
  • Provide for entertainment and set up related decorations and equipment
  • Encourage participants to develop their own activities and leadership skills through group discussions
  • Evaluate staff performance, recording evaluations on appropriate forms.

Clerk Cashier

QUIKTRIP
06.2014 - 09.2015
  • Compute charges for merchandise or services and receive payments
  • Prepare merchandise for display, or for purchase or rental
  • Greet customers and discuss the type, quality and quantity of merchandise sought for rental.

Group Leader

COLLECTIVE FOR YOUTH
06.2013 - 06.2014
  • Worked as a group leader for students at the after-school program
  • My responsibilities were to create relationships, create a fun and loving environment, as well monitor students
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety
  • Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies
  • Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.

Education

No Degree - Criminal Justice / Early Childhood Education

Metropolitan Community College
Omaha, NE

No Degree - Criminology

UNIVERSITY oF NEBRASKA AT OMAHA/METRO COMMUNITY COLLEGE
Omaha, NE

High School Diploma -

CENTRAL HIGH SCHOOL
Omaha, NE
05.2015

Skills

  • Growth Mindset
  • Leading Teams and Projects
  • Management of Material Resources
  • Time Management
  • Judgment and Decision Making
  • Solution
  • Critical Thinking
  • Troubleshooting

Timeline

Trust and Safety Analyst- Content Review

Accenture
06.2022 - Current

Library Paraprofessional

Omaha Public Schools
08.2018 - 08.2019

Behavior Specialist Para and SPED Student Teacher

Omaha Public Schools
02.2018 - 05.2021

ESL Paraprofessional

Omaha Public Schools
02.2018 - 08.2018

Lead Program Specialist and Interim Asst. Director

BOYS AND GIRLS CLUB OF THE MIDLANDS
10.2016 - 11.2019

Group Leader

KIDS CAN
10.2015 - 05.2016

Clerk Cashier

QUIKTRIP
06.2014 - 09.2015

Group Leader

COLLECTIVE FOR YOUTH
06.2013 - 06.2014

No Degree - Criminal Justice / Early Childhood Education

Metropolitan Community College

No Degree - Criminology

UNIVERSITY oF NEBRASKA AT OMAHA/METRO COMMUNITY COLLEGE

High School Diploma -

CENTRAL HIGH SCHOOL

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Kelan Jones