Kelani Green
Dallas,TX
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management, design, numerical structures, management systems, strategies, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
Work History
Recording Manager
Diverse Title
Downtown Dallas/ WFH
01.2020 - 02.2023
- Examined, categorized, and recorded incoming documents [warranty deeds, DOT, Assignments, Affidavits, Wills...etc] to appropriate counties.
- Developed a system to track incoming and outgoing in progress and recorded documents and materials
- Minimized staff turnover through appropriate selection, orientation and training.
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Established processes to ensure efficient workflow throughout the organization.
Active Patient Coordinator
Wee-Care Pediatric Home Health
Richardson, TX
09.2014 - 03.2016
- Supervised and managed the daily activities of a clinical team and managed an active caseload consisting of 257 patients
- Confidently managed the overall operation of nursing services and patient care, including financial management, quality assurance, patient care, safety risk management, teammate satisfaction, quality index scores and facility maintenance
- Assured regulatory compliance and professionalism across patient service.
- Scheduled evaluations and procedures for patients.
- Demonstrated flexibility during changes to patient care practice.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Processed patient intake information and updated medical records prior to treatment.
- Troubleshot and resolved complex customer service issues to enhance patient and family experience.
- Coordinated care for patients, oversaw admission processes and managed patient flows.
- Provided administrative support for patient care staff.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Conducted monthly patient case conferences, in-services and staff meetings to educate staff and facilitate good communication
- Created and maintained computerized record management systems to record and process data and generate reports.
- Coordinated patient appointments and maintained appointment schedule.
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
- Coordinated follow-up care for discharged patients and monitored progress towards recovery goals.
- Received patient inquiries or complaints and directed to appropriate medical staff members.
Administrative Assistant / Recording Processor
National Land Records
Lewisville, TX
03.2013 - 08.2014
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Handled incoming calls and directed callers to appropriate department or employee.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Followed-up with staff and customers regarding missing or needed information
- Trained junior staff on department and recording procedures.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Handled confidential documents in an organized fashion according to established protocol.
- Coordinated appointments, meetings and conferences.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
DIPLOMA -
Creekview High School
Carrollton, TX05-2007
Some College (No Degree) - Construction Science
Prairie View A&M University
Prairie View, TXSkills
- Adobe Suite
- Canva
- Microsoft Office Suite
- Business Administration
- Team Leadership
- Verbal and Written Communication
- Cross-Functional Team Management
- Project Management
- Schedule Preparation
Volunteer Experience
- G2 BIBLE CHURCH, 2021 - Present
- -collaborated with a team to establish, coordinate, and found a church organization in 2021 to present
- - send monthly reporting numbers
- -designed "welcome" printMedia for Sunday services
- DISTINCTIVELY HER, 2023-present
- -mentor
References
References available upon request.
Timeline
Recording Manager
Diverse Title
01.2020 - 02.2023
Active Patient Coordinator
Wee-Care Pediatric Home Health
09.2014 - 03.2016
Administrative Assistant / Recording Processor
National Land Records
03.2013 - 08.2014
DIPLOMA -
Creekview High School
Some College (No Degree) - Construction Science
Prairie View A&M University
Similar Profiles
James K. EcholsJames K. Echols
Direct Support Professional at Diverse Journeys, IncDirect Support Professional at Diverse Journeys, Inc
Shavonne BakerShavonne Baker
Camp Activities Director at Bantu-Somali Diverse CenterCamp Activities Director at Bantu-Somali Diverse Center
Landry NGUINDJEL BIYONGLandry NGUINDJEL BIYONG
IT Support Specialist at Diverse Systems GroupIT Support Specialist at Diverse Systems Group
Aman SharmaAman Sharma
Pharmacy Manager at CVS HealthcarePharmacy Manager at CVS Healthcare
Julia KidderJulia Kidder
Mathematics Department Chair at Parish Episcopal SchoolMathematics Department Chair at Parish Episcopal School