Kelani Simpson
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
9
9
years of professional experience
Work History
Leasing Professional
CoreSpaces
08.2023 - Current
- Formulating strategies and organizing in-house events, along with overseeing the orchestration of external marketing endeavors
- Provide guidance and support to leasing office staff, including training, performance management, and addressing any issues or concerns
- Ensure timely completion of all leasing and marketing reports
- Complete all assigned HR/People Operations-related tasks
- Lead and supervise all leasing staff, ensuring optimal team performance and development
- Overseeing lease administration, creating and implementing marketing plans, managing the daily operations of the leasing office, and supervising the leasing staff as a whole.
Leasing Manager
2B Living Property Management
08.2021 - 12.2022
- Orchestrated the successful leasing of 50+ units in Oakland, utilizing targeted marketing strategies and negotiating competitive rental agreements, resulting in a 95% occupancy rate within 6 months
- Developed and executed a high-impact advertising campaign, resulting in an increase in website traffic and a boost in conversion rates
- Mastered the Oakland & Bay Area rental market
- Worked with Property Manager on unit turnovers
- Advised on unit renovations to increase revenue
- Communicated with owners regularly regarding upcoming vacancies and rental reporting
- Stayed current on rental trends in Bay Area
- Assisted in setting annual rent increases
- Implemented new marketing ideas to help speed up the rental process or create a better customer experience.
Property Manager/Leasing Manager
Jeff Jue Properties
06.2017 - 11.2022
- Provided marketing and leasing support by generating leasing traffic, securing appointments, touring prospective residents, closing transactions, verifying applications, and moving residents in
- Conducted daily/weekly walks of the Community's grounds and vacant units to ensure the Community is clean and units are in prime, move-in ready condition
- Offered extraordinary customer service to ensure residents and prospective residents have a satisfactory experience at the Community.
Maintenance Coordinator/Administrative Assistant
Premium Properties
03.2021 - 08.2021
- Worked with Managers to prepare and update progress schedules
- Monitored and assisted in the daily production of the office and employees
- Monitored the progress of all accounts associated with the assigned department
- Resolved customer complaints or concerns
- Managed & tracked project deliverables and timelines as well as communicated with customers to keep them fully informed
- Coordinated repairs with contractors and vendors.
Field Support/Payroll Specialist
Maxim Healthcare Services
06.2019 - 09.2020
- Maintained HIPAA regulations in regards to Protect Health Information
- Assisted candidates through the application, hiring, and onboarding process
- Processed billing, payroll, and medical records weekly
- Demonstrated positive professional interactions with all candidates, caregivers, team members, clients, and customers
- Assisted with various office administrative functions.
Clinic Manager
Tang Eye Center
06.2017 - 06.2019
- Developed office policies and procedures
- Ensured compliance with the Health Insurance Portability and Accountability Act (HIPAA)
- Responsible for hiring/onboarding, training, and disciplinary actions
- Managed disputes and conflicts involving patients and staff
- Managed finances, medical billing, and insurance reimbursement.
Admin Asst 2
UC Berkeley School of Optometry
06.2015 - 06.2017
- Greeted patients/check them in and out in a timely manner
- Maintained knowledge of all policies and insurance coverages
- Billed insurances, ordered contact lenses, balanced books, and scanned files
- Built training manuals for all incoming employees
- Completed daily tasks assigned
- Managed online appointment scheduling.
Education
Associate of Arts - Real Estate
Solano Community College
Vallejo12.2024
Skills
- Strong attention to detail
- Goal-oriented mindset
- Fair housing regulations understanding
- Conflict resolution
- Experienced in Adobe, Microsoft word/Office, PowerPoint, Excel, and Canva
- Lease Oversight
- Event Planning
- Training and Mentoring
- Business Processes and Procedures
- Property management knowledge
- Marketing strategies
- Outstanding interpersonal skills
Timeline
Leasing Professional
CoreSpaces
08.2023 - Current
Leasing Manager
2B Living Property Management
08.2021 - 12.2022
Maintenance Coordinator/Administrative Assistant
Premium Properties
03.2021 - 08.2021
Field Support/Payroll Specialist
Maxim Healthcare Services
06.2019 - 09.2020
Property Manager/Leasing Manager
Jeff Jue Properties
06.2017 - 11.2022
Clinic Manager
Tang Eye Center
06.2017 - 06.2019
Admin Asst 2
UC Berkeley School of Optometry
06.2015 - 06.2017
Associate of Arts - Real Estate
Solano Community College
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