Kelby Carver
Delta,CO
Summary
Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator and prioritizer. Works to resolve problems in a timely matter. Stay organized and everything in place.
Overview
8
8
years of professional experience
Work History
Project Manager
SoCo Service & Consulting
Pueblo, CO
06.2024 - Current
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Facilitated resolution of conflicts between team members when necessary.
- Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Provided guidance to team members regarding tasks assigned to them.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Developed and maintained project plans, timelines, and budgets.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Managed multiple projects with competing deadlines simultaneously.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Created and implemented processes to ensure successful completion of projects.
- Built and established strong partnerships with teams, vendors and contractors.
- Led meetings with internal team members, consultants and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Elevate Fiber OSP Tech
DMEA
Montrose, CO
09.2020 - 05.2024
- worked on airel lines to installs.
- trouble shooting damages to finding new paths
- Maintained test equipment to safety standards to drive process integrity and data validity.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Delivered on-the-job training and development initiatives to new hires and contractors.
- Updated logs and job reports for completed and pending service calls at shift end.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Trained customers on proper operation, maintenance, and safety of newly installed equipment.
- Utilized hand tools and PPE to safely splice cables.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Disassembled and repaired damaged sections and fabricated replacements.
- Contacted customers prior to date of scheduled installation to verify appointment.
- Operated various diagnostic tools to determine repair plans.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Traveled to customer locations to complete work for pre-set appointments.
- Examined previously completed work for accuracy.
- Conducted service appointments to diagnose and fix problems.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Kept records of parts and equipment used in projects to update inventory.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
Cable Placement
Lightworks Fiber and Consulting
Delta, CO
05.2017 - 09.2020
- Placed cable between Chicago, IL and Indianapolis, IN. Along with North Carolina and Virginia.
- Worked with air compressors, blowing machines, reel trailers, hydraulic pullers.
- Communicated with traffic control due to traffic and busy roads, swampy areas, guidelines and certain parameters throughout each day.
Underground Contruction
Lightworks Fiber and Consulting
Delta, CO
05.2017 - 09.2020
- Trenched and placed conduit.
- Ran a Vac Trailer, Mini Excavator, and dump trailers.
- Pulled cable.
- Maintained clean tools, test equipment, and work motor vehicles.
- Worked with team members to install and maintain Handholes, Small Handholes, and PEDS.
Fiber Optic Technician
Lightworks Fiberand Consulting
Delta, CO
05.2017 - 09.2020
- Contracted with Elevate through Lightworks Fiber splicing airel cases, underground cases, and PEDS.
- Operated bucket trucks along with splicing in the bucket.
- Dealt with splitters, buttsplices, and panels.
- Worked in Denver, CO contracted by ZAYO. Spliced existing cases in manholes to prepping and splicing new ones throughout Denver, Fort Collins, Colorado Springs, and even Wyoming.
- Tested routes by using OTDR, Launch Reels, and One Clicks.
- Spliced and tested Small Cells, proofing routes, and working around and with problems in terrible cases.
- Long Haul Splicing between Omaha, NE and Denver, CO.
- Worked with and spliced Ribbon Fiber.
- Worked with a variety of cable sizes: (4ct, 12ct, 24ct, 48ct, 72ct, 96ct, 144ct, 216ct, 288ct, 432ct, 864ct) Tube sizes: (4ct, 12ct, 18ct, 24ct)
Installation Technician
Lightworks Fiber and Consulting
Delta, CO
05.2017 - 09.2020
- Developed and leveraged highly effective communication and active listening skills through continuous interactions with clients and fellow staff members to achieve routine and advanced operational objectives.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Paonia High School
Paonia, CO05.2017
Skills
- Assembly and installation
- Installation tools
- Maintenance and repair
- Following safety practices
- Troubleshooting and diagnostics
- Construction knowledge
- Logical and perceptive
- Hard working and determined
- Works with costumers for better outcome
- Trainable
- Driven to succeed
- Planning & organizing
- First Aid/CPR
- Customer service
- Critical thinking
- Problem resolution
- Decision-making
- Multitasking
Timeline
Project Manager
SoCo Service & Consulting
06.2024 - Current
Elevate Fiber OSP Tech
DMEA
09.2020 - 05.2024
Cable Placement
Lightworks Fiber and Consulting
05.2017 - 09.2020
Underground Contruction
Lightworks Fiber and Consulting
05.2017 - 09.2020
Fiber Optic Technician
Lightworks Fiberand Consulting
05.2017 - 09.2020
Installation Technician
Lightworks Fiber and Consulting
05.2017 - 09.2020
High School Diploma -
Paonia High School
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