Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelby Castillo

Charlotte,NC

Summary

Dynamic and detail-oriented professional with a background in technical and customer service roles at companies like PCNA. Excelled in optimizing operations and providing expert advice, demonstrating exceptional multitasking and customer service skills. Proven ability to enhance efficiency and achieve significant improvements in customer satisfaction.

Overview

5
5
years of professional experience

Work History

Technician

PCNA
10.2024 - Current

Ensured efficiency by managing knife machine operations and packaging tasks.

General Laborer

Blythe Development
03.2023 - 09.2024

Controlled ground-level operations and performed tasks beyond the reach of heavy machinery.

Parts Associate

Advance Auto Parts
07.2020 - 07.2022

Provided guidance on appropriate solutions and diagnostic advice for customer concerns.

Education

High School Diploma -

South Mecklenburg High School
Charlotte, NC
01.2020

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Technician

PCNA
10.2024 - Current

General Laborer

Blythe Development
03.2023 - 09.2024

Parts Associate

Advance Auto Parts
07.2020 - 07.2022

High School Diploma -

South Mecklenburg High School
Kelby Castillo