Kelcey Doerksen
Denair,CA
Summary
Talented professional, considered a knowledgeable leader and dedicated problem solver. Brings at least 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
11
11
years of professional experience
Work History
Logistics Manager
Beard's Quality Nut Co., LLC.
Escalon, CA
11.2021 - Current
- Directed shipping of Almond products daily.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Expedited resolutions of shipping errors and packaging mistakes.
- Prepared updated shipment reports for executives and clients.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Led value-added customer service team that consistently over-delivered on customer expectations.
- Delivered substantial cost savings by securing discounts from third-party logistics services providers.
- Conducted research to address shipping errors and packaging mistakes.
Dispatcher/Office Administrator
Midland Grinding
Hughson, CA
05.2021 - 09.2021
- Processed shipments and maintained/tracked inventory daily
- Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
- Maintained the front desk and reception area in a neat and organized fashion
- Made copies, sent faxes, organized files, and handled all incoming and outgoing correspondence
- Managed profit and loss sheets for company
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Handled Dispatching of all trucks moving out of the yard.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
Shipping Clerk
Turlock Fruit Co
Turlock, CA
07.2017 - 10.2018
- Processed shipments and maintained/tracked inventory daily
- Managed the receptionist area, including greeting visitors and responding to telephone and in- person requests for information
- Maintained the front desk and reception area in a neat and organized fashion
- Made copies, sent faxes, organized files, and handled all incoming and outgoing correspondence.
Print and Marketing Associate
Staples
Turlock, CA
04.2018 - 08.2018
- Examined and produced specific job orders
- Managed paper, ink and printing supply inventories
- Ensured that guests received prompt service
- Contributed to the growth of the business by ensuring that customers were satisfied with service and quality
- Worked as a team member performing cashier duties, product assistance and cleaning
- Cross-trained and provided back-up for other customer service representatives when needed
- Worked under strict deadlines and responded to service requests and emergency call-outs.
Family Nanny
The Acha Family
Turlock, CA
09.2016 - 09.2018
- Managed general housekeeping duties, including feeding, diapering, resting, and cleanup
- Planned and led games, reading and activities for groups of 2-4 children
- Supported children's emotional and social development by adapting communication tactics for differing client needs
- BLS certified
- 4 years infant care experience.
Veterinary Assistant
M & M Veterinary Practice
Denair, CA
09.2014 - 07.2016
- Assisted veterinarian with treatment of wounds, vaccination administration, and operations on her dairy
- Processed/ raised lambs for owner's dairy
- Assisted with milking/feeding duties on owner's dairy during lambing season
- Adhered to high standards of safety, cleanliness and professionalism.
Catering Server
Copper Spur Bar-B-Que
Turlock, CA
06.2010 - 09.2014
- Delivered customer service excellence by promptly filling guests' orders, communicating food requests to kitchen personnel and offering assistance ahead of requests
- Ensured safe and appropriate food temperatures and sanitary conditions of banquet and food service areas
- Coordinated food service stations and venue accommodations, including setup and tear-down of furniture and equipment per customerguidelines
- Emphasized fast, friendly customer service.
Education
High School Diploma -
Turlock High School
Turlock, CA05.2014
High School Diploma -
Turlock High School
Turlock, CA2014
Skills
- Computer proficient
- Client-focused
- Excellent time management skills
- Results-oriented
- Microsoft Office proficient
- Training and development skills
- File/Records maintenance
- Excellent communication skills
- Quick learner
- Excellent customer service skills
Community Service
CovenantCare at Home- Hospice Volunteer
United Samaritans
CARE-ousel Therapeutic Riding
Timeline
Logistics Manager
Beard's Quality Nut Co., LLC.
11.2021 - Current
Dispatcher/Office Administrator
Midland Grinding
05.2021 - 09.2021
Print and Marketing Associate
Staples
04.2018 - 08.2018
Shipping Clerk
Turlock Fruit Co
07.2017 - 10.2018
Family Nanny
The Acha Family
09.2016 - 09.2018
Veterinary Assistant
M & M Veterinary Practice
09.2014 - 07.2016
Catering Server
Copper Spur Bar-B-Que
06.2010 - 09.2014
High School Diploma -
Turlock High School
High School Diploma -
Turlock High School
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