Kelcey Kerr-Stephens
Event Coordinator
Westminster,CA
Summary
Self-directed event coordinator with over seven years of experience. Natural leader with exceptional skills in customer relations, administration and scheduling. Manages competing priorities with organized and resourceful approaches. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Event Coordinator
AllStar Events, Inc.
Rancho Santa Margarita, CA
10.2021 - Current
- Coordinated High School dances, weddings, and corporate events to personal tastes and budgets of clients to manage and exceed expectations.
- Hired, trained and supervised support staff required for events.
- Managed administrative logistics of events planning, event booking and event operations.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Evaluated and selected service providers and vendors according to customer requirements.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Developed post-event reports to determine effectiveness of each event.
Assistant Event Coordinator
City Of Tustin Parks And Recreation
Tustin, CA
07.2019 - 10.2021
- Independently organized City events with over 10,000 in attendance from conception to completion, event itinerary, arranged program schedules and managed on-site logistics.
- Supervised set-up, tear down, equipment transportation, vendor contracts, and venue inspections at City events.
- Identified cost savings by researching new vendors and negotiating with partnered vendors.
- Designed, composed, and reviewed branded public marketing materials such as promotional flyers, informational material, videos and social media content for City events.
- Used CivicRec software to track and report costs, sales and other various event statistics.
Front Desk Agent/ Meeting Liaison
Hampton Inn By Hilton
Cypress, CA
11.2018 - 12.2019
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Used coordination and planning skills to achieve results according to schedule.
Team Lead Event Specialist
Holsteins Shakes & Buns
Costa Mesa, CA
01.2016 - 10.2016
- Team lead of the restaurant's two private event rooms.
- Coordinated with kitchen and staff on delivery, timing and service style of food.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Liaised with clients to determine exact event requirements and solicited feedback to uncover opportunities for improvement.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Generated ideas for promotional events including Yelp events, Industry nights, and live music events.
Supervisor
Harbor House Cafe
Huntington Beach, CA
10.2011 - 12.2015
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Interviewed, hired and trained new employees for production positions.
- Set overall vision and provided team leadership.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Delegated high volumes of work to empower team, build trust and assist with professional development.
Education
Associate of Arts - Psychology
Cypress College
Cypress, CA 08.2015 - 06.2018
Bachelor of Arts - Industrial And Organizational Psychology
California State University - Long Beach
Long Beach, CA 08.2018 - 06.2020
Skills
Vendor Relationships and Negotiations
Event Sales
Events Logistics Management
Time Management
Staff Management
Interpersonal Communication
Customer Service
Networking and Cultural Sensitivity
Coaching and Mentoring
Microsoft Suites
Timeline
Event Coordinator
AllStar Events, Inc.
10.2021 - Current
Assistant Event Coordinator
City Of Tustin Parks And Recreation
07.2019 - 10.2021
Front Desk Agent/ Meeting Liaison
Hampton Inn By Hilton
11.2018 - 12.2019
Bachelor of Arts - Industrial And Organizational Psychology
California State University - Long Beach
08.2018 - 06.2020
Team Lead Event Specialist
Holsteins Shakes & Buns
01.2016 - 10.2016
Associate of Arts - Psychology
Cypress College
08.2015 - 06.2018
Supervisor
Harbor House Cafe
10.2011 - 12.2015