Kelcey Skinner
Derby,KS
Overview
23
23
years of professional experience
Work History
National Trainer
Lennar Mortgage
02.2003 - 12.2025
- Developed and delivered comprehensive training programs for new processors and processor assistants, enhancing product knowledge and compliance.
- Coordinated nationwide training sessions, ensuring consistent messaging and alignment with corporate objectives.
- Mentored new trainers, providing guidance on best practices and effective training methodologies.
- Analyzed trainee performance data to identify areas for improvement and adjust training strategies accordingly and prepare for promotion to processing.
Sr. Loan Processor
Lennar Mortgage
02.2003 - 12.2025
- Processed complex loan applications, ensuring compliance with company policies and regulatory guidelines for Conventional, FHA, and VA.
- Reviewed financial documents for accuracy, facilitating timely approvals and minimizing processing delays.
- Collaborated with underwriters to resolve issues, enhancing communication between departments for improved efficiency and individual loan approval.
- Mentored junior processors, providing training on best practices and operational procedures to boost team performance.
- Stepped in as a junior underwriter as required by the business.
Education
Bachelor of Science - Communications
Adams State University
Alamosa, CO05-2000
Skills
- Virtual training
- Curriculum development
- Organizational development
- Coaching techniques
- Soft skills training
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Critical thinking
- Clear communication
- Organizational skills
- Leadership development
Timeline
National Trainer
Lennar Mortgage
02.2003 - 12.2025
Sr. Loan Processor
Lennar Mortgage
02.2003 - 12.2025
Bachelor of Science - Communications
Adams State University
MBA Member, MAA Member
As a member of MBA, I kept in tune with the most up to date changes in the mortgage industry, not just residential. I also maintained leadership skills with courses offered by the Mortgage Bankers Association. Also worked toward fund raising for MBA Open Doors Foundation providing comforts of home for families in crisis. All while encouraging new associates to become members of MBA and participate in MBA Open Doors fundraising.
As a member of MAA, I aided in enrolling new members, encouraged current members within my organization to get and stay involved in how laws and regulations that affect the industry and consumers are created and carried out by lobbying and building relationships with policymakers.