Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelcie Brooks

Elizabeth City,NC

Summary

Adept at maintaining DOT compliance and fostering professional relationships, I significantly enhanced operational efficiency at Kingston Trucking Inc. Leveraging expertise in vehicle maintenance and safety practices, I ensured zero accidents, streamlined delivery processes, and excelled in customer service, demonstrating both hard and soft skills critical for success in fast-paced environments. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 11 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating semi trucks and container trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Experienced communication systems specialist with strong background in operating and maintaining multichannel transmission systems. Adept at troubleshooting, signal operations, and managing complex networks, ensuring seamless communication under various conditions. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Reliable and skilled in technical and operational tasks, with keen ability to enhance system efficiency. Diligent locomotive switchman with solid background in managing and maintaining communication systems. Successfully facilitated seamless transmission operations and resolved technical issues, ensuring operational readiness. Demonstrated proficiency in troubleshooting and system optimization. Diligent Locomotive Switchman with solid background in train operations and passenger service. Consistently ensured safety protocols and provided excellent customer service. Demonstrated strong teamwork and problem-solving abilities.

Overview

18
18
years of professional experience

Work History

Owner/Operator Truck Driver

Kingston Trucking Inc
10.2013 - Current
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

25Q Multichannel Transmission Systems Operator

US Army
06.2008 - 12.2012
  • Participated in community outreach events to showcase military communication capabilities and foster positive relationships with local communities.
  • Streamlined processes for efficient equipment setup, reducing deployment time in the field.
  • Collaborated with other signal personnel to ensure seamless integration of communication systems within military networks.
  • Maintained accurate records of equipment inventory, ensuring timely replacement or repair as needed.
  • Contributed to mission success by providing critical communications support during training exercises and deployments.

Locomotive Switchman

Northrop Grumman Newport News Shipyard
07.2006 - 06.2008
  • Conducted routine checks of lighting and other safety features within the property to minimize potential hazards.
  • Maintained confidentiality of sensitive information obtained during daily duties, upholding professional standards at all times.
  • Assist train crews to couple and uncouple cars, operate switches, and make minor repairs to railcars, including replacing coupler knuckles or air brake hoses.

Education

Associates in Business Administration - Business

American Military University
Charleston, WV
05.2019

Skills

DOT Compliance

Professionalism and Work Ethic

Safe Driving Practices

Safety Compliance

Vehicle maintenance knowledge

Paperwork coordination

Logbook management

GPS Navigation Systems

Vehicle Inspection

Load security

Preventive Maintenance

Route Planning

Delivery Verification

Timeline

Owner/Operator Truck Driver

Kingston Trucking Inc
10.2013 - Current

25Q Multichannel Transmission Systems Operator

US Army
06.2008 - 12.2012

Locomotive Switchman

Northrop Grumman Newport News Shipyard
07.2006 - 06.2008

Associates in Business Administration - Business

American Military University
Kelcie Brooks