Kelcie Deroche
Saint Bernard,LA
Summary
With a proven track record at Arc Of Greater New Orleans, I excel in client assessment and foster positive interactions, ensuring high-quality care and efficient service. My expertise in meal preparation and exceptional time management skills have significantly enhanced client satisfaction, demonstrating my commitment to excellence and a friendly, positive attitude. I am looking for a change in my career, which leads me to come upon a chance to do what I always wanted to do with, is to work with animals. Animals is my passion. I am always willing to go beyond the horizon to expel my skills to meet the goals of job.
Overview
11
11
years of professional experience
Work History
DSP
Arc Of Greater New Orleans
New Orleans, LA
01.2015 - 02.2025
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Managed household errands and other essential duties.
- Prepared necessary paperwork to process orders in a timely manner.
Cashier/Sales Associate/Key Holder
Dollar General
St bernard , La
03.2025 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Processed refunds and exchanges in accordance with company policy.
Education
Associate of Applied Science - Medical Billing & Coding
Nunez Community College
Chalmette, LA05-2015
High School Diploma -
Chalmette High School
Chalmette, LA05-2010
Skills
- Client assessment
- Meal preparation
- Health monitoring
- Documentation accuracy
- Hygiene management
- Customer service
- Friendly, positive attitude
- Animal handling
- Positive pet interactions
- Time management
Timeline
Cashier/Sales Associate/Key Holder
Dollar General
03.2025 - Current
DSP
Arc Of Greater New Orleans
01.2015 - 02.2025
Associate of Applied Science - Medical Billing & Coding
Nunez Community College
High School Diploma -
Chalmette High School
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