Summary
Overview
Work History
Education
Skills
Timeline
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KELCIE HERRINGTON

Valley,AL

Summary

Seeking a position in a corporation where I can add value to the business, while also providing room for growth and advancement.

Overview

7
7
years of professional experience

Work History

Scheduling Coordinator/Insurance Coordinator

Oral and Facial Surgery of East Alabama
01.2024 - Current
  • Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
  • Send out reminders for scheduled appointments
  • Reschedule or cancel appointments in a timely manner
  • Answer scheduling queries via telephone
  • Document scheduling processes and keep thorough records of patient information
  • Complete pre-registration process by collecting accurate patient demographics, insurance and co-pay information
  • Perform other administrative tasks when required
  • Verify Georgia Medicaid, Amerigroup, Peachstate, Caresource, and Alabama Medicaid insurance and communicated coverage to staff and patients.
  • Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Obtained prior authorization and precertification for outpatient procedures.

Property Manager

Abbey Glen Apartment Homes, LLC
01.2021 - 01.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Assistant Manager

Apartments at the Venue
01.2019 - 01.2021
  • Conducted tours of vacant units and answered questions about company rental policies
  • Oversaw the timely and successful completion of maintenance requests
  • Prepared and executed detailed, and legally compliant, lease agreements
  • Oversaw all financial procedures including verifying renter income and processing monthly payments
  • Oversaw facility upkeep, inspecting and maintaining units, public areas, and grounds

Assistant Manager

Whispering Pines Apartments
01.2018 - 01.2019
  • Conducted tours of vacant units and answer questions about company rental policies
  • Collected security deposits, pet deposits, and rent payments
  • Issued warnings for policy violations, such as noise complaints and damage to common areas of the buildings
  • Scheduled maintenance work orders based on tenants' requests
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

High School Diploma -

Valley High School
Valley, AL
05.2012

Skills

  • Microsoft Office
  • Excel
  • Detail Oriented
  • Leadership
  • Well Organized
  • Effective Time Management
  • Creative and Resourceful
  • Excellent Customer Service
  • Dependability
  • Data Entry
  • Teamwork and Collaboration

Timeline

Scheduling Coordinator/Insurance Coordinator

Oral and Facial Surgery of East Alabama
01.2024 - Current

Property Manager

Abbey Glen Apartment Homes, LLC
01.2021 - 01.2023

Assistant Manager

Apartments at the Venue
01.2019 - 01.2021

Assistant Manager

Whispering Pines Apartments
01.2018 - 01.2019

High School Diploma -

Valley High School

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KELCIE HERRINGTON