Summary
Overview
Work History
Education
Skills
Timeline
Intern

Kelcie Moss

Delmar,NY

Summary

Responsible Animal Caretaker skilled in bathing and general animal welfare management. Promotes good health with fun, safe and clean environments. Dependably carries out instructions and stays current on schedules.

Overview

14
14
years of professional experience

Work History

Baker's Assistant

Sweet Elevation Bakery
10.2021 - Current
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Assisted up to 30+ customers per day with helpful attitude and positive approach.
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.
  • Resolved customer concerns with positive approach and constructive strategies.

Barn Hand

Double V Stables
03.2012 - Current
  • Kept pens, stalls and farm equipment clean and sterilized to support horses wellbeing.
  • Observed horses and notified barn owner of signs of illness.
  • Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
  • Inspected horses for signs of sickness and overall herd health.
  • Administered medicine as needed
  • Rotated animals between grazing areas to provide enough access to food.
  • Detected [Type ] disease in [Type] aquatic animal before it spread saving company $[Amount] in unusable product

Bakery Associate

Hannaford Supermarket
01.2021 - 10.2021
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock to keep areas well-stocked for maximum sales.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.

Waitress

Beverwyck
06.2020 - 01.2021
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Inspected dishes and utensils for cleanliness.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Prepared specialty desserts for customers for special occasions.
  • Greeted new customers, discussed specials and took drink orders.

Education

Associate of Arts - Culinary Arts

Schenectady County Community College
Scotia, NY
05.2022

Skills

  • Food Trend Knowledge
  • Customer Service Skills
  • Payment Collection
  • Reminder Calls
  • Stocking and Replenishing
  • Active Listening
  • Humane Animal Treatment
  • Wound Care
  • Safety Procedures
  • Pet Handling
  • Daily Logs

Timeline

Baker's Assistant

Sweet Elevation Bakery
10.2021 - Current

Bakery Associate

Hannaford Supermarket
01.2021 - 10.2021

Waitress

Beverwyck
06.2020 - 01.2021

Barn Hand

Double V Stables
03.2012 - Current

Associate of Arts - Culinary Arts

Schenectady County Community College
Kelcie Moss