Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information - Note
Timeline
Generic

kelcie wood

Vancouver,WA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Home Care Aide

New Horizons
11.2024 - Current
  • Provided companionship to patients, fostering positive relationships and emotional wellbeing.
  • Assisted patients with daily living activities, promoting independence and quality of life.
  • Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Managed medication schedules for patients, ensuring proper administration and adherence to prescribed treatments.
  • Assisted disabled clients to support independence and well-being.

Team Member

Tractor Supply
04.2024 - 12.2024
  • Greeting people as they enter the store.
  • Stocking shelves with new products/ restocking current product
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety

Cashier/Customer Service

Patrick Motorsports
06.2023 - 12.2023
  • Every morning I would open up shop by pulling the open signs out, opening up each register, turning lights and computers on
  • As customers come in I either am helping them with boots, gear and apparel, or I'm looking up diagrams to help find oem or after market parts for sxs, atv, dirtbike, street bike, Harley's, etc
  • I would also clean and organize the store front
  • Schedule maintenance for peoples equipment, From basic oil changes to complete engine repair/ restore
  • When it comes to there scheduled date then I would complete a service sheet with them and take the keys
  • I'd give weekly updates to customers as the progress of there machine was on going

Fleet Manager

Trans System
05.2021 - 10.2022
  • Each day I would record the different refinery/mill's tank levels in a spread sheet to keep on record for the following days delivery's
  • I would build the following day's schedule based of the spread she as well as receiving emails/phone calls from customers
  • Planned shop maintenance for all trucks and trailers as well as making sure each driver stayed up to date on all regulations
  • Build customs paperwork for drivers crossing the Canadian border

Supervisor/Dispatcher

Integrity traffic
09.2018 - 02.2021
  • I started as a basic flagger in 2018 moved up to lead flagger in about 6-8 months then was given the opportunity to move to management and be a dispatcher which lead in to supervisor
  • When given the dispatching position my main roles were: Receiving phone calls/texts from contractors setting up new or existing jobs
  • Building each job by hand thru the program they used which included who was working, what gear they would need, address, times, and numbers/names of who they were working for and more
  • Making sure everyone confirmed they got there 'job text' which is how it was sent out to each individual
  • When I was promoted to a supervisor my roles were: Checking job sites: If they're signs and cones were the correct set up for the area and speed
  • Giving write ups and warnings given to me from upper management
  • Checking trucks to make sure they had correct and accurate gear for there jobs and cleanliness inside and outside to make sure they were representing us accurately

Education

High school or equivalent -

Aloha High School
Aloha, OR
06.2016

Skills

  • Customer Service
  • Cashier
  • Dispatching
  • Supervisor
  • Microsoft Word
  • Google sheets
  • Supervising experience
  • Typing
  • Microsoft Excel
  • Fleet management
  • Management
  • Transportation management systems
  • Logistics
  • Cash register
  • Communication skills
  • Organizational skills
  • Sales
  • Administrative experience
  • Time management
  • Data entry
  • Client documentation
  • Patient transportation
  • Documentation and reporting

Certification

Driver's License, 09/01/20, 06/01/25

Personal Information

Work Permit: Authorized to work in the US for any employer

Additional Information - Note

I do want to address my time gap between 10/2022 and 07/2023, I was given the opportunity to be a stay-at-home mom for those few months to my 1-year-old daughter when I had her in 11/2022.

Timeline

Home Care Aide

New Horizons
11.2024 - Current

Team Member

Tractor Supply
04.2024 - 12.2024

Cashier/Customer Service

Patrick Motorsports
06.2023 - 12.2023

Fleet Manager

Trans System
05.2021 - 10.2022

Supervisor/Dispatcher

Integrity traffic
09.2018 - 02.2021

High school or equivalent -

Aloha High School

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kelcie wood