Kelcy Allen
Chateaugay,NY
Summary
Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Detail-oriented professional with experience in developing financial models and reports. Offers great budgeting, forecasting and cost analysis skills.
Overview
11
11
years of professional experience
Work History
Loan Officer
Mayo Employees Federal Credit Union
2021.10 - Current
- Improve loan processing efficiency by streamlining application procedures and documentation requirements.
- Assist clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Manage a diverse portfolio of loans while maintaining strong relationships with borrowers and referral partners.
- Conduct thorough credit analysis to minimize risk exposure for the financial institution.
- Ensure compliance with all federal and state regulations throughout the loan origination process.
- Collaborate with underwriters to expedite loan approvals and close deals in a timely manner.
- Negotiate favorable loan terms with borrowers, increasing overall profitability for the company.
- Originate, review, process, close, and administer customer loan proposals.
- Submit loan applications to underwriter for verification and recommendations.
- Maintain strict confidentiality of bank records and client information.
Financial Services Representative
First National Bank
2013.02 - 2021.10
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Streamlined financial processes for improved efficiency and reduced errors in transactions.
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Collaborated with team members to achieve sales targets and improve overall branch performance.
- Identified opportunities to cross-sell products, resulting in increased revenue for the bank.
- Provided excellent customer service, resolving issues quickly and maintaining long-term client relationships.
- Advised clients on retirement planning options such as IRAs or annuities based on individual goals.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Receptionist
Chateau De Chic
2019.04 - 2020.12
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
No Degree -
Rochester Community And Technical College
Rochester, MNHigh School Diploma -
Kingsland Junior/Senior High School
Spring Valley, MN2009
Skills
- Accounting and Bookkeeping
- Financial Statement Analysis
- Auditing Procedures
- Cash Flow Management
- Expense Tracking
- Transaction Management
- Debt Management
- Technology Integration
- Data Entry
- Credit Analysis
- Financial modeling
- Budgeting and forecasting
Timeline
Loan Officer
Mayo Employees Federal Credit Union
2021.10 - Current
Receptionist
Chateau De Chic
2019.04 - 2020.12
Financial Services Representative
First National Bank
2013.02 - 2021.10
No Degree -
Rochester Community And Technical College
High School Diploma -
Kingsland Junior/Senior High School
References
References available upon request.
References
References available upon request.
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