Kelcy Daugherty
Cape Girardeau,MO
Summary
I am a self-motivated and personable individual with a passion for conservation. I thrive with the challenge of connecting a variety of audiences in the hope to leave a positive impact on their lives. Having worked at a zoo and aquarium has aided in my ability to convey a variety of messages what align with the organizations mission and values.
Overview
8
8
years of professional experience
Work History
Lab Analyst
BioKyowa
Cape Girardeau, MO
10.2022 - Current
- Improved lab efficiency by streamlining sample processing and data analysis procedures.
- Enhanced quality control measures for increased accuracy in test results and reporting.
- Conducted thorough research to support product development and improvements in laboratory processes.
- Collaborated with cross-functional teams, ensuring timely completion of projects and effective communication of results.
- Trained new team members on laboratory techniques, equipment usage, and safety protocols to maintain a high level of productivity.
- Maintained proper documentation of all experiments, observations, and analytical findings for easy reference and compliance with regulations.
- Performed routine maintenance on laboratory instruments to ensure optimal functionality and minimize downtime due to malfunctions.
Educator II
Artesian Alliance
Albany, GA
06.2022 - 09.2022
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans.
- Assisted in care of various species by preparing specialized diets.
- Presented outreach programs for all three sites: zoo, aquarium, and history museum.
- Managed emergency situations calmly, coordinating with first responders if necessary for guest or animal welfare concerns.
- Enhanced visitor experience by providing informative and engaging animal presentations`.
- Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.
- Increased community engagement by conducting outreach events and promoting organization''s programs while upholding the mission and values.
- Aided in training of ambassador animals for the program.
- Worked with adult volunteers for various projects and youth volunteers to gain experience working with animals and effectively communicating with the public at events as well as camp.
Associate
Walmart
Murray, KY
09.2021 - 05.2022
- Proven ability to learn quickly and adapt to new situations.
- Insured health and safety of customers through strict detailed cleaning and sanitation protocols.
- Optimized departmental processes with implementation of strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Improved customer satisfaction by promptly locating items and providing product information as well as organizing inventory in a way that was beneficial to customers.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
Assistant Manager
Sonic Drive-in
Perryville, MO
09.2015 - 01.2021
- Improved customer satisfaction by addressing and resolving complaints promptly and efficiently.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased customer satisfaction through maintaining positive relationships with regular customers and increasing standard of service to expect.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Trained 50+ employees, some exceling to be come assistant managers themselves.
Education
Bachelor of Science - Wildlife Conservation
Murray State University
Murray, KY05.2022
Skills
- Meticulous Attention to Detail
- Strong interpersonal skills
- Instrument Calibration
- Animal Handling Experience
- Wildlife Conservation Awareness
- Zoo Safety Protocols
- Peer Mentoring
- GIS application for research
- Program Development
Timeline
Lab Analyst
BioKyowa
10.2022 - Current
Educator II
Artesian Alliance
06.2022 - 09.2022
Associate
Walmart
09.2021 - 05.2022
Assistant Manager
Sonic Drive-in
09.2015 - 01.2021
Bachelor of Science - Wildlife Conservation
Murray State University