Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelcy Wiley

Los Gatos,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate Counselor with extensive knowledge of counseling principles and practices. Adept at creating individualized treatment plans and leading group therapy sessions. Committed to creating safe, supportive environment for all participants. Insightful to familiar substance use treatment protocols. Adept at responding to emergency situations calmly and respectfully. Passionate about patient support and resource advocacy.

Overview

8
8
years of professional experience

Work History

Substance Use Disorder Counselor I

The Camp Recovery Center
07.2023 - Current
  • Provide Substance Use Disorder counseling and case management to clients coming into residential treatment level of care

Behavioral Health Associate

The Camp Recovery Center
01.2022 - 07.2023
  • Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership
  • Demonstrate a positive, empathetic and professional attitude towards clients always
  • When patient needs are not met, acknowledge and work to resolve complaints
  • Recognize that patient safety is a top priority.

Childcare

06.2021 - 09.2022
  • Working with infants and toddlers has provided growth in being able to have a strong sense of awareness, and patience
  • I have taken multiple child development courses, and nannying has been something that has taught me adaptive tools, care taking tools, alongside schooling.

Sales Associate

The Men's Wearhouse
09.2016 - 11.2021
  • My position as a Sales Associate for the past few years, has given me the ability to grow stronger in the communication, and handling of people, communicational situations and much more
  • Originally as a customer service associate, once getting into sales and learning how to read people is where I found my strong suit
  • I was the top seller last year in the summer for my region for two weeks in a row
  • Problem solving is something that I have a strong history of as well
  • I stay focused on the task at hand, and always looking to improve/excel in my career
  • I have a very strong drive to learn more, and provide the best experience with all types of people I come across
  • I am looking to further grow in my people skills, and have been considered a very strong asset with my company including raising store stats in multiple areas.

Education

Skills

  • Communication
  • Problem Solving
  • Crisis Management
  • Adaptive/ fast learner
  • Mental Health Support
  • Crisis Intervention Techniques
  • Behavior monitoring
  • Career Counseling
  • Crisis Response
  • Psychoeducation
  • Adept at conflict resolution
  • Client Records Management
  • Adolescent Counseling
  • Treatment Planning
  • Biopsychosocial Assessments
  • Suicide Prevention
  • Relapse Prevention
  • Client Needs Assessment
  • Case management proficiency
  • Substance Abuse Counseling
  • File and Record Keeping
  • Case Management
  • Referral Coordination
  • Clinical Services
  • Support Group Facilitation

Timeline

Substance Use Disorder Counselor I

The Camp Recovery Center
07.2023 - Current

Behavioral Health Associate

The Camp Recovery Center
01.2022 - 07.2023

Childcare

06.2021 - 09.2022

Sales Associate

The Men's Wearhouse
09.2016 - 11.2021

Kelcy Wiley