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Kelechi EKeocha
Queens
Summary
Compassionate social worker with expertise in client advocacy and crisis intervention. Skilled in developing individualized service plans and maintaining client confidentiality.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Social Worker
Department of Homeless Services
New York, NY
10.2024 - Current
- Facilitated client assessments to determine eligibility for housing and support services.
- Provided crisis intervention and emotional support to individuals experiencing homelessness.
- Maintained accurate case documentation in compliance with departmental standards.
- Advocated for client needs within multidisciplinary teams to promote comprehensive care solutions.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
- Improved client access to community resources with thorough needs assessments and effective referral processes
- Conducted assessments to identify barriers to housing stability and recommend appropriate interventions.
- Administered assessments to identify clients' needs and recommend shelter placement.
Social Worker
Administration for Children's Services
New York, NY
10.2017 - 08.2023
- Assisted in training new staff on organizational policies and client engagement strategies.
- Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
- Recommend crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Implemented community outreach programs to promote mental health awareness.
- Supported clients and families with empathy and compassion during difficult times.
- Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
- Monitored clients' progress to adjust treatment plans accordingly.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Participated in professional development and training opportunities to enhance clinical skills.
Education
Bachelor of Science - Social Work
Long Island University
Brooklyn 06.2012 - 05.2016
Bachelor of Arts - Criminal Justice
Saint Leo University
Saint Leo, FL 06.2006 - 05.2012
Skills
- Compassionate
- Case management
- Client advocacy
- Conflict resolution
- Attention to detail
- Self-awareness
- Cooperative
- Client confidentiality
- Case documentation
- Community referrals
- Safety planning
Languages
English
Full Professional
Timeline
Social Worker
Department of Homeless Services
10.2024 - Current
Social Worker
Administration for Children's Services
10.2017 - 08.2023
Bachelor of Science - Social Work
Long Island University
06.2012 - 05.2016
Bachelor of Arts - Criminal Justice
Saint Leo University
06.2006 - 05.2012