Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KELECHI OSONDU

Project Manager
Dallas,TX

Summary

As a project manager, I lead and managed infrastructure Delivery projects using Agile and in HCL I managed software development and support projects using agile methodologies and .Net technologies. I have a Professional Scrum Master certification and over 6 years of technical and managerial experience in the IT industry.

My core competencies include resource planning, project implementation, teamwork, and problem-solving. I have successfully delivered multiple projects for various clients across different domains, such as banking, insurance, and retail. I am passionate about delivering quality solutions that meet the business needs and expectations of the stakeholders.

Highly motivated and ambitious project manager with several years of experience in communicating with stakeholders, overseeing and managing scope and deliverables that supports business goals while monitoring schedule and cost performance. Identifying critical KPIs and presenting reports on project progress. Highly skilled in Agile and waterfall practices.

I have had the opportunity to manage a diverse range of projects throughout my career. Each project has thought me the value of diligent planning, proactive communication and agile adaptation. My ability to keep a cool head while finding innovative solutions has consistently resulted in on-time, on-budget project completions.

Overview

6
6
years of professional experience
2
2
Certifications

Work History

Project Manager

Wells Fargo
02.2023 - Current
  • Streamlined project processes by implementing Agile methodologies, resulting in increased efficiency and reduced costs.
  • Ensured regulatory compliance by closely monitoring applicable laws and regulations within the industry sector throughout each stage of the project life cycle.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
  • Established effective communication among team members for enhanced collaboration and successful project completion.

Project Manager

State Farm
10.2020 - 01.2023
  • Oversaw end-to-end management of modernization projects to ensure projects’ alignment with company need for flexibility and improvement in a drastically changing environment.
  • Introduced a customer portal, enabling policyholders to track claims, leading to a +25% in customer engagement.
  • Successfully managed a multimillion-dollar project to overhaul the claims processing system, reducing claims settlement time by 20% & enhancing customer satisfaction.
  • Led the transition from traditional project management to Agile, resulting in +28% in project delivery speed.
  • Implemented cost-saving measures, resulting in a 15% reduction in project expenses without compromising project outcomes.
  • Collaborated with the Technology & UX teams to ensure seamless integration of new technologies, improving overall claims processing accuracy & customer satisfaction (leveraging tools like Workfront, JIRA, Slack & SharePoint)
  • Demonstrated learning agility & flexibility to adapt & manage various scenarios in a dynamic, complex, & uncertain business environment.
  • Established a fluid communication plan, providing regular updates to stakeholders & ensuring transparency throughout the project life cycle.

Project Manager/Scrum Master

Lowes Distribution
02.2018 - 08.2020
  • Project Manager/Scrum Master for multiple teams from five to forty members with budgets in excess of six million per year.
  • Coordinating all project team members in all phases of conversion, development or support projects, interfacing with BA, Project Owners, Stakeholders, infrastructure software teams.
  • Conferred with project staff to develop a detailed work plan (agile, waterfall or Iterative) appropriate to the context and objectives of a project.
  • Presents project status reports for management, business, or others on financial, time line, and quality.
  • Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget.
  • Staff performance for Lowes employees as well as off-shore contractors in locations world-wide with regards to project completion roadmaps three year plans.
  • Maintains issue list and proactively escalates issues to project and departmental leadership to mitigate risk. Recommends and takes action to direct analysis and solution of problems.
  • Worked with multiple stakeholders and vendors to accomplish a common goal.

Education

MBA - IT Management

Western Governors University
Salt Lake City, UT
04.2024

Bachelor of Science - Computer Science

University of Lagos
Akoka Lagos, Nigeria.
12.2011

Skills

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Certification

PMP - Project Management Professional

Timeline

PMP - Project Management Professional

07-2023

Project Manager

Wells Fargo
02.2023 - Current

Project Manager

State Farm
10.2020 - 01.2023

Project Manager/Scrum Master

Lowes Distribution
02.2018 - 08.2020

Certified Scrum Master

01-2018

MBA - IT Management

Western Governors University

Bachelor of Science - Computer Science

University of Lagos
KELECHI OSONDUProject Manager